Analysis of operating systems and procedures in ships and goods services of Inaportsnet-based in the main port of Tanjung Perak Surabaya
DOI:
https://doi.org/10.33448/rsd-v9i8.3424Keywords:
Inaportnet; Services; Ships & goods.Abstract
This research is focused on the main port of Surabaya because the port of Surabaya has a high level of activity in terms of goods loading and unloading services along with the progress of trade. This research was conducted at the Main Port of Tanjung Perak Surabaya. This type of research conducted in this research is to use descriptive research. The results of the study indicate that the Tanjung Perak Main Port of Surabaya has implemented the Inaportnet system to Pelindo III so that since November 2, 2016. The Online-Based System and Procedure of Ship and Goods Services at the Main Port of Tanjung Perak Surabaya is an administrative service procedure for ship and goods service activities since the ship docked at the dock, carrying out loading and unloading operational activities until the ship is designed online so that it can be easily accessed by port service users. The obstacles faced in implementing inaportnet in the main port of Tanjung Perak Surabaya are the inadequate quality of services in the port indicated by the lack of a 24-hour port service system and the lack of loading and unloading facilities. There are still officers directly involved in the service process that do not yet have competence in their fields so that the service process can be constrained if a problem occurs, the network connection system often experiences errors which result in the process of ship and goods service systems not being able to be done online.
References
Gottschalk, L. (1986). Understanding History (Translatio). Jakarta: UI Publisher Foundation.
Maxwell, J. A., & Reybold, L. E. (2015). Qualitative Research. In International Encyclopedia of the Social & Behavioral Sciences: Second Edition. https://doi.org/10.1016/B978-0-08-097086-8.10558-6
Minister of Transportation Instruction 13. (2016). the application of Inaportnet for ship and goods services at the main ports of Makassar, Belawan, Tanjung Perak and Tanjung Priok. Retrieved June 10, 2016, from www.Inaportnet.INSW.go.id
Salim, A. (2002). No TitleTransportation Management. Jakarta: Rajawali Press.
Sugiyono. (2016). Memahami Penelitian Kualitatif. Bandung: Alfabeta.
Downloads
Published
How to Cite
Issue
Section
License
Authors who publish with this journal agree to the following terms:
1) Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
2) Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
3) Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work.