Engagement en el trabajo del profesorado en la Pandemia COVID-19: la influencia del soporte organizacional
DOI:
https://doi.org/10.33448/rsd-v10i15.21791Palabras clave:
Compromiso en el trabajo; Engagement en el trabajo; Pandemia de COVID-19; Enseñanza.Resumen
Este estudio tuvo como objetivo identificar la influencia del engagement en el trabajo en durante la Pandemia de COVID-19. Se realizó una encuesta con profesores que trabajan en educación superior en la Universidad Federal de Santa Maria. Como técnicas de análisis se utilizó estadística descriptiva, análisis factorial exploratorio y regresión. Se identifica que la adopción del modelo remoto generó en las demandas de trabajo, en el que, la mayoría de los docentes, mantuvo el foco a pesar de los desafíos en cuanto al mantenimiento de un estado de ánimo positivo. El apoyo organizacional ofrecido por la institución directa influye en la capacidad del maestro para permanecer involucrado en esta situación atípica y desafiante. Por lo tanto, en contextos de emergencia, como la Pandemia de COVID-19, es esencial que los gerentes universitarios proporcionen mecanismos adecuados para proporcionar el apoyo organizativo necesario para que los docentes se mantengan comprometidos frente a los cambios drásticos y rápidos en el contexto y la forma de trabajo docente.
Citas
Ahmed, I., & Nawaz, M. M. (2015). Antecedents and outcomes of perceived organizational support: a literature survey approach. Journal of Management Development, 34(7), 867–880.http://doi:10.1108/jmd-09-2013-0115
Adedoyin, O. B., & Soykan, E. (2020). Covid-19 pandemic and online learning: the challenges and opportunities. Interactive Learning Environments, 1-13. Advanced online publication. https://doi.org/10.1080/10494820.2020.1813180
Anderson, D., & Kelliher, C. (2020). Enforced remote working and the work-life interface during lockdown. Gender in Management: An International Journal, 35(7/8), 677-683. https://doi.org/10.1108/GM-07-2020-0224
Bakker, A. B., Albrecht, S. L., & Leiter, M. P. (2011). Key questions regarding work engagement. European journal of work and organizational psychology, 20(1), 4-28. https://doi.org/10.1080/1359432X.2010.485352
Bakker, A. B., & Demerouti, E. (2008). Towards a model of work engagement. Career development international, 13(3), 209-223. https://doi.org/10.1108/13620430810870476
Bao, W. (2020). COVID‐19 and online teaching in higher education: A case study of Peking University. Human Behavior and Emerging Technologies, 2(2), 113-115. https://doi.org/10.1002/hbe2.191
Bubb, S., & Jones, M. A. (2020). Learning from the COVID-19 home-schooling experience: Listening to pupils, parents/carers and teachers. Improving schools, 23(3), 209-222. https://doi.org/10.1177/1365480220958797
Caesens, G., & Stinglhamber, F. (2014). The relationship between perceived organizational support and work engagement: The role of self-efficacy and its outcomes. European Review of Applied Psychology, 64 (5), 259-267. https://doi.org/10.1016/j.erap.2014.08.002
Cardullo, V., Wang, C. H., Burton, M., & Dong, J. (2021). K-12 teachers’ remote teaching self-efficacy during the pandemic. Journal of research in innovative teaching & learning, 14(1), 32-45. https://doi.org/10.1108/JRIT-10-2020-0055
Chanana, N. (2020). Employee engagement practices during COVID‐19 lockdown. Journal of Public Affairs, e2508, 1-8. https://doi.org/10.1002/pa.2508
Diab-Bahman, R., & Al-Enzi, A. (2020). The impact of COVID-19 pandemic on conventional work settings. International Journal of Sociology and Social Policy, 40(9/10), 909-927. https://doi.org/10.1108/IJSSP-07-2020-0262
Donaldson, J. P. (2020). Building a digitally enhanced community of practice. Information and Learning Sciences, 121(5/6), 241-250. https://doi.org/10.1108/ILS-04-2020-0066
Eisenberger, R., Huntington, R., Hutchison, S., & Sowa, D. (1986). Perceived organizational support. Journal of Applied psychology, 71(3), 500. https://doi.org/10.1037/0021-9010.71.3.500
Eisenberger, R., & Stinglhamber, F. (2011). Perceived organizational support: Fostering enthusiastic and productive employees. Washington, DC: American Psychological Association. https://doi.org/10.1037/12318-000
Erum, H., Abid, G., & Contreras, F. (2020). The calling of employees and work engagement: the role of flourishing at work. Business, management and education, 18(1), 14-32. https://doi.org/10.3846/bme.2020.11430
Garg, N., Murphy, W., & Singh, P. (2021). Reverse mentoring, job crafting and work-outcomes: the mediating role of work engagement. Career Development International, 26(2), 290-308. https://doi.org/10.1108/CDI-09-2020-0233
Gupta, M., Shaheen, M., & Reddy, P. K. (2017). Impact of psychological capital on organizational citizenship behavior. Journal of Management Development, 36(7), 973–983. http://doi:10.1108/jmd-06-2016-0084
Hair Jr, J. F., Babin, B., Money, A. H., & Samouel, P. (2005). Fundamentos de métodos de pesquisa em administração. Porto Alegre: Bookman.
Hair, J. F., Black, W. C., Babin, B. J., Anderson, R. E., & Tatham, R. L. (2009). Análise multivariada de dados. (6a ed.). Porto Alegre: Bookman.
Hoang, A. D. (2020). Pandemic and teacher retention: empirical evidence from expat teachers in Southeast Asia during COVID-19. International Journal of Sociology and Social Policy, 9/10(40), 1141-1166. https://doi.org/10.1108/IJSSP-07-2020-0269
Imran, M. Y., Elahi, N. S., Abid, G., Ashfaq, F., & Ilyas, S. (2020). Impact of perceived organizational support on work engagement: Mediating mechanism of thriving and flourishing. Journal of Open Innovation: Technology, Market, and Complexity, 6(3), 82. https://doi.org/10.3390/joitmc6030082
Kamble, A., Gauba, R., Desai, S., & Golhar, D. (2021). Learners’ Perception of the Transition to Instructor-Led Online Learning Environments: Facilitators and Barriers During the COVID-19 Pandemic. International Review of Research in Open and Distributed Learning, 22(1), 199-215. https://doi.org/10.19173/irrodl.v22i1.4971
Karatepe, O. M., & Aga, M. (2016). The effects of organization mission fulfillment and perceived organizational support on job performance: The mediating role of work engagement. International Journal of Bank Marketing, 34(3), 368-387. https://doi.org/10.1108/IJBM-12-2014-0171
Kashyap, V., Nakra, N., & Arora, R. (2021). Do “decent work” dimensions lead to work engagement? Empirical evidence from higher education institutions in India. European Journal of Training and Development, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/EJTD-08-2020-0127
Kose, M. A. (2016). Comments on “Pareto weights as wedges in two-country models” by D. Backus, C. Coleman, A. Ferriere and S. Lyon. Journal of Economic Dynamics and Control, 72, 111-114. https://doi.org/10.1016/j.jedc.2016.05.001
Kurtessis, J. N., Eisenberger, R., Ford, M. T., Buffardi, L. C., Stewart, K. A., & Adis, C. S. (2017). Perceived organizational support: A meta-analytic evaluation of organizational support theory. Journal of management, 43(6), 1854-1884. https://doi.org/10.1177/0149206315575554
Mahon, E. G., Taylor, S. N., & Boyatzis, R. E. (2014). Antecedents of organizational engagement: exploring vision, mood and perceived organizational support with emotional intelligence as a moderator. Frontiers in psychology, 5(1322), 1-11. https://doi.org/10.3389/fpsyg.2014.01322
Mihalache, M., Mihalache, O. R. (2021). How workplace support for the COVID-19 pandemic and personality traits affect changes in employees' affective commitment to the organization and job-related well-being. Human Resource Management, 1–20. http://doi:10.1002/hrm.22082
Najeemdeen, I. S., Abidemi, B. T., Rahmat, F. D., & Bulus, B. D. (2018). Perceived organizational culture and perceived organizational support on work engagement. Academic Journal of Economic Studies, 4(3), 199-208. http://www.discoveryjournals.org/discovery/current_issue/v54/n275/A1.pdf?
Park, Y., Lim, D. H., Kim, W., & Kang, H. (2020). Organizational Support and Adaptive Performance: The Revolving Structural Relationships between Job Crafting, Work Engagement, and Adaptive Performance. Sustainability, 12(12), 4872. https://doi.org/10.3390/su12124872
Rahman, M., & Avan, Y. R. (2016). Teaching workload and performance: An empirical analysis on selected private universities of Bangladesh. European Journal of Social Sciences Studies, 1(1), 71-83. http://dx.doi.org/10.46827/ejsss.v0i0.5
Rapanta, C., Botturi, L., Goodyear, P., Guàrdia, L., & Koole, M. (2020). Online university teaching during and after the Covid-19 crisis: Refocusing teacher presence and learning activity. Postdigital Science and Education, 2(3), 923-945. https://doi.org/10.1007/s42438-020-00155-y
Reimers, F., Schleicher, A., Saavedra, J., & Tuominen, S. (2020). Supporting the continuation of teaching and learning during the COVID-19 Pandemic. Oecd, 1(1), 1-38. Recuperado de https://www.oecd.org/education/Supporting-the-continuation-of-teaching-and-learning-during-the-COVID-19-pandemic.pdf
Rodrigues, M., Franco, M., & Silva, R. (2020). COVID-19 and disruption in management and education academics: Bibliometric mapping and analysis. Sustainability, 12(18), 7362. https://doi.org/10.3390/su12187362
Santos, S. D. S. C., Costa, I. D. S. A., Sá Brito, J. A., & Salles, D. M. R. (2019). Percepções de engajamento no trabalho sob a ótica do modelo JD-R: estudo em um Centro Federal de Educação Tecnológica no Rio de Janeiro. Revista Organizações em Contexto, 15(30), 121-158. https://doi.org/10.15603/1982-8756/roc.v15n30p121-158
Saks, A. M., & Rotman, J. L. (2006). Antecedents and consequences of employee engagement. Journal of Managerial Psychology, 21(7), 600-619. https://doi.org/10.1108/02683940610690169
Sarassa, J. B., & Peréz, E. R. (2019). Empleabilidad y trabajo del profesorado universitario: una revision del campo. Athenea digital: revista de pensamiento e investigación social, 19(3), e2140. https://doi.org/10.5565/rev/athenea.2140
Schantz, A., Alfes, K., Lathan, G. P. (2014) The buffering effect of perceived organizational support on the relationship between work engagement and behavioral outcomes. Human Resource Management. http://doi:10.1002/hrm.21653
Schaufeli, W. B., Dijkstra, P., & Vazquez, A. C. (2013). Engajamento no trabalho. São Paulo: Casa do Psicólogo.
Shi, X. (C.)., & Gordon, S. (2020). Organizational support versus supervisor support: The impact on hospitality managers psychological contract and work engagement International. Journal of Hospitality Management, 87. https://doi.org/10.1016/j.ijhm.2019.102374
Siqueira, M. M. M., & Gomide Júnior, S. Suporte no trabalho. In M. M. M. Siqueira. (Ed.). (2008) Medidas do comportamento organizacional: ferramentas de diagnóstico e de gestão. Porto Alegre: Artmed Editora, 2008, 277-288.
SIQUEIRA, M. M. M.; MARTINS, M. C. F.; ORENGO, V.; SOUZA, W. Engajamento no trabalho. In: SIQUEIRA, M.M.M (Org) (2014). Novas Medidas do Comportamento Organizacional. Ferramentas de Diagnóstico e Gestão. Porto Alegre: Artmed, p. 147-154.
Tan, L., Wang, Y., Qian, W., & Lu, H. (2020). Leader humor and employee job crafting: the role of employee-perceived organizational support and work engagement. Frontiers in Psychology, 11, 2592. https://doi.org/10.3389/fpsyg.2020.499849
Tavares, F., Santos, E., Diogo, A., & Ratten, V. (2020). Teleworking in Portuguese communities during the COVID-19 pandemic. Journal of Enterprising Communities: People and Places in the Global Economy, 15(3), 334-349. https://doi.org/10.1108/JEC-06-2020-0113
UFSM. (2020a). Universidade Federal de Santa Maria. Instrução Normativa nº 02/2020. Santa Maria. Recuperado de https://drive.google.com/file/d/1kY--nMuEkBybVZN1y1S3wcXbXi5gRD-A/view
_____. (2020b). Universidade Federal de Santa Maria. Instrução Normativa nº 02/2020. Santa Maria. Recuperado de https://www.ufsm.br/pro-reitorias/proplan/resolucao-n-024-2020
Znidarsic, J., & Bernik, B. Impact of work-family balance results on employee work engagement within the organization: The case of Slovenia. Impact of work-family balance results on employee work engagement within the organization: The case of Slovenia. PLoS ONE 16(1): e0245078. https://doi.org/10.1371/journal.pone.0245078
Zhou, L., Wu, S., Zhou, M., & Li, F. (2020). 'School’s Out, But Class’ On', The Largest Online Education in the World Today: Taking China’s Practical Exploration During The COVID-19 Epidemic Prevention and Control As an Example. Best Evid Chin Edu, 4(2), 501-519. http://dx.doi.org/10.2139/ssrn.3555520
Descargas
Publicado
Cómo citar
Número
Sección
Licencia
Derechos de autor 2021 Vanessa de Campos Junges ; Crislei Oliveira Siqueira Schuch; Rúbia Goi Becker ; Leander Luiz Klein ; Kelmara Mendes Vieira ; Simone Alves Pacheco de Campos
Esta obra está bajo una licencia internacional Creative Commons Atribución 4.0.
Los autores que publican en esta revista concuerdan con los siguientes términos:
1) Los autores mantienen los derechos de autor y conceden a la revista el derecho de primera publicación, con el trabajo simultáneamente licenciado bajo la Licencia Creative Commons Attribution que permite el compartir el trabajo con reconocimiento de la autoría y publicación inicial en esta revista.
2) Los autores tienen autorización para asumir contratos adicionales por separado, para distribución no exclusiva de la versión del trabajo publicada en esta revista (por ejemplo, publicar en repositorio institucional o como capítulo de libro), con reconocimiento de autoría y publicación inicial en esta revista.
3) Los autores tienen permiso y son estimulados a publicar y distribuir su trabajo en línea (por ejemplo, en repositorios institucionales o en su página personal) a cualquier punto antes o durante el proceso editorial, ya que esto puede generar cambios productivos, así como aumentar el impacto y la cita del trabajo publicado.