Efficiency and effectiveness gain in a administrative process trough the Lean Office and the Yamazumi chart: case study in a commercial company in the North of Brazil. Research, Society and Development, [S. l.], v. 11, n. 11, p. e201111133647, 2022. DOI: 10.33448/rsd-v11i11.33647. Disponível em: https://rsdjournal.org/rsd/article/view/33647. Acesso em: 5 dec. 2025.