Critical factors of e-government in the last 20 years: a study through content analysis and keyword co-occurrence. Research, Society and Development, [S. l.], v. 11, n. 14, p. e542111436856, 2022. DOI: 10.33448/rsd-v11i14.36856. Disponível em: https://rsdjournal.org/rsd/article/view/36856. Acesso em: 5 dec. 2025.