Customer Relationship Management: The use of CRMs in customer management by accounting firms in Tangará da Serra – MT. Research, Society and Development, [S. l.], v. 11, n. 16, p. e244111638121, 2022. DOI: 10.33448/rsd-v11i16.38121. Disponível em: https://rsdjournal.org/rsd/article/view/38121. Acesso em: 5 dec. 2025.