How quality of service can affect an organization: A study on the importance of good customer service. Research, Society and Development, [S. l.], v. 8, n. 1, p. e2781582, 2019. DOI: 10.33448/rsd-v8i1.582. Disponível em: https://rsdjournal.org/rsd/article/view/582. Acesso em: 5 dec. 2025.