Implementation of Balanced Scorecard in public institutions: a brief bibliographic review. Research, Society and Development, [S. l.], v. 9, n. 2, p. e68922041, 2020. DOI: 10.33448/rsd-v9i2.2041. Disponível em: https://rsdjournal.org/rsd/article/view/2041. Acesso em: 5 dec. 2025.