Quality Management: weaving glances for customer perception for the shoe trade in the City of Sousa, Paraíba. Research, Society and Development, [S. l.], v. 10, n. 8, p. e36510817491, 2021. DOI: 10.33448/rsd-v10i8.17491. Disponível em: https://rsdjournal.org/rsd/article/view/17491. Acesso em: 5 dec. 2025.