Process Modeling in Public Administration: an integrative systematic review with an international view. Research, Society and Development, [S. l.], v. 11, n. 7, p. e17811729786, 2022. DOI: 10.33448/rsd-v11i7.29786. Disponível em: https://rsdjournal.org/rsd/article/view/29786. Acesso em: 5 dec. 2025.