Strategic planning and educational marketing: An analysis of a technical school in São Paulo
DOI:
https://doi.org/10.33448/rsd-v15i3.50736Keywords:
Technical school, Educational marketing, Action research.Abstract
This study analyzed, over eighteen months, the educational marketing practices developed by a technical school linked to the Centro Paula Souza, located in the interior of the state of São Paulo. The research, characterized as action research, articulated theoretical foundation and practical intervention, involving bibliographic research, document analysis, dialogue with managers, and the development of a strategic marketing plan. The central objective was to understand how institutional dissemination actions have been implemented and to propose strategies to increase the school's visibility and the number of candidates for the selection process (Vestibulinho). Elements such as the 4Ps of marketing, digital marketing, institutional lectures, and internal marketing were analyzed, in addition to the application of the 5W2H tool. The results indicate that, although there are relevant initiatives, there is a need for greater systematization and integration of actions. It is concluded that educational marketing can strengthen the institutional image and expand the social impact of the school.
References
Andrade, M. N. P., Astudillo, P. A., Bravo, M. E., Coronel, M. I. C., & Calderón, M. E. B. (2024). Estrategias de marketing y captación de pacientes en clínicas dentales: Desarrollo e implementación de campañas de marketing digital para atraer nuevos pacientes y efectividad de las redes sociales como herramienta de marketing para clínicas dentales. Research, Society and Development, 13(10), e101131047175-e101131047175.
Bagnara, I. C., & Fensterseifer, P. E. (2019). O desafio curricular da educação física escolar: Sistematizações de uma pesquisa-ação na escola pública. Movimento, 25, e25008.
Barros, A. M. D. B. (2024). Manual de trabalhos acadêmico-científicos: relato de experiência. Nova UBM. https://www.ubm.br/explorer/arquivos/manual-ubm-relato-de-experi%C3%AAncia.pdf.
Brei, V. A., Rossi, C. A. V., & Evrard, Y. (2007). As necessidades e os desejos na formação discursiva do marketing: Base consistente ou retórica legitimadora? Cadernos EBAPE.BR, 5, 1–21.
Cezar, L. C. (2019). Comunicação e marketing no setor público: Diferentes abordagens para a realidade brasileira. Enap.
Cobra, M., & Braga, R. (2004). Marketing educacional. Marcos Cobra Editora.
Engel, G. I. (2000). Pesquisa-ação. Educar em Revista, 181–191.
Estevam, B.A. et al. (2024). Endomarketing como potencializador na atração e retenção de alunos: estudo de caso na Etec Prof. Dr. José Dagnoni. 2024. Trabalho de Conclusão de Curso (Curso Técnico em Marketing). Etec Prof. Dr. José Dagnoni, Santa Bárbara d'Oeste.
Fiorenzo, M. F. C. C. S., Rocha, T. V., & Migliato, C. (2025). O papel do marketing na educação para o consumo sustentável: Um estudo de caso múltiplo de empresas com posicionamento sustentável. Journal of Sustainable Competitive Intelligence, 15, e0476-e0476.
Gralheiro, A. do V. (2015). O papel dos eventos ao vivo na estratégia de ativação de marca. Dissertação de mestrado, ISCTE - Instituto Universitário de Lisboa. http://hdl.handle.net/10071/10624
Kotler, P. (2002). Administração de marketing. Makron Books.
Kotler, P., & Fox, K. F. A. (1994). Marketing estratégico para instituições educacionais. Atlas.
Marques, M. O., & Romão, P. (2021). Práticas de marketing educacional nas escolas públicas. Revista Interacções, 17(57), 204–228. https://doi.org/10.25755/int.24133
Murtiasih, S., Hermana, B., & Febriani, W. (2021). The effect of marketing communication on brand equity with brand image, brand trust, and brand loyalty as intervening variables. Journal of International Business Research and Marketing, 7(1), 7–16.
Oplatka, I., & Hemsley-Brown, J. (2004). The research on school marketing: Current issues and future directions. Journal of Educational Administration, 42(3), 375–400. https://doi.org/10.1108/09578230410534685
Pavlidou, C. T., & Efstathiades, A. (2021). The effects of internal marketing strategies on the organizational culture of secondary public schools. Evaluation and Program Planning, 84, 101894.
Pereira, A., & Silva, G. M. da. (2024). Marketing aplicado ao setor público: Estratégias, melhorias e desafios. Revista Multidisciplinar do Nordeste Mineiro, 12(1).
Pereira, A. S. et al. (2018). Metodologia da pesquisa científica. [free ebook]. Santa Maria: Editora da UFSM.
Risemberg, R. I. C., Wakin, M., & Shitsuka, R. (2026). A importância da metodologia científica no desenvolvimento de artigos científicos. E-Acadêmica, 7(1), e0171675. https://eacademica.org/eacademica/article/view/675.
Rotta, E., et al. (2016). Investimentos públicos em políticas sociais: Trajetória de duas décadas no Noroeste do Rio Grande do Sul. In Anais do 3º Seminário de Desenvolvimento Regional, Estado e Sociedade (SEDRES). FURB.
Roy, S., & Misra, S. (2024). Impact of integrated marketing communication strategies on choice of higher education institutions. Innovative Marketing, 20(4), 74–84.
Sameen, T. (2025). The role of ethical marketing issues in consumer-brand relationships in the context of social media marketing. European Journal of Business and Management Research, 10(1), 108-117.
Soares, M. M., & Silva, J. H. da. (2019). Estratégias de marketing para a captação de alunos de graduação em uma instituição de ensino superior. Qualia – A ciência em movimento, 5(2), 18–39.
Downloads
Published
Issue
Section
License
Copyright (c) 2026 João Pedro Mardegan Ribeiro

This work is licensed under a Creative Commons Attribution 4.0 International License.
Authors who publish with this journal agree to the following terms:
1) Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
2) Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
3) Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work.
