Inteligência Emocional vs. Inteligência Artificial: A interação da inteligência humana na robótica evolutiva

Authors

DOI:

https://doi.org/10.33448/rsd-v11i16.36919

Keywords:

Artificial Intelligence; Emotional Intelligence; Emotional Artificial Intelligence; Human intelligence types; Artificial types; Robotics.

Abstract

In recent years, the notions of artificial intelligence and emotional intelligence have grown in popularity in the relevant literature. The development of technology, particularly in the area of artificial intelligence, has made it possible to examine the numerous facets of human emotional behaviour in new and powerful ways. This article constitutes a narrative review in which we try to investigate the causal connection between emotional intelligence and artificial intelligence by using the most recently studies as well as studies from the last decade. It aims to determine whether AI systems possess several intelligence types similar to those seen in humans and whether these types can elicit various emotions in individuals. For this purpose we abstract the denotation of Emotional and Artificial intelligence at first and display the main human intelligence types such as the artificial types as well, according to the scientists. Thus, we exhibit the disciplines and the ways that these two intelligence areas are affected and how AI could be more useful for individual’s lifelong progress.

References

Abdoullaev, A. (2022). WHAT IS THE PATH TOWARDS ARTIFICIAL GENERAL INTELLIGENCE?. BBN TIMES from https://www.bbntimes.com/science/what-is-the-path-towards-artificial-general-intelligence

Alexopoulou, A., Batsou, A., & Drigas, A. (2019). Resilience and Academic Underachievement in Gifted Students: Causes, Consequences and Strategic Methods of Prevention and Intervention. International Journal of Online & Biomedical Engineering, 15(14).

Anagnostopoulou, P., Alexandropoulou, V., Lorentzou, G., Lykothanasi, A., Ntaountaki, P., & Drigas, A. (2020). Artificial intelligence in autism assessment. International Journal of Emerging Technologies in Learning, 15(6), 95-107. https://doi.org/10.3991/ijet.v15i06.11231

Angelopoulou, E. Drigas, A. (2021). Working Memory, Attention and their Relationship: A theoretical Overview. Research. Society and Development, 10(5), 1-8. https://doi.org/10.33448/rsd-v10i5.15288

Bakola, L., & Drigas, A. (2020). Technological development process of emotional Intelligence as a therapeutic recovery implement in children with ADHD and ASD comorbidity.

Bakola, L., Chaidi, I., Drigas, A., Skianis, C., & Karagiannidis, C. (2022). Women with Special Educational Needs. Policies & ICT for Integration & Equality. Technium Soc. Sci. J., 28, 67.

Bakola, L. N., Rizos, N. D., & Drigas, A. (2019). ICTs For Emotional and Social Skills Development for Children with ADHD And ASD Co-existence. Int. J. Emerg. Technol. Learn., 14(5), 122-131. https://doi.org/10.3991/ijet.v14i05.9430

Chaidi I. and Drigas, A. S., “Autism, Expression, and Understanding of Emotions: Literature Review,” Int. J. Online Biomed. Eng., vol. 16, no. 02, pp. 94–111, 2020. https://doi.org/ 10.3991/ijoe.v16i02.11991

Chaidi, I, Drigas, A., 2022, Digital games & special education Technium Social Sciences Journal 34, 214-236

Chaidi, I., Drigas, A., 2020, Parents' Involvement in the Education of their Children with Autism: Related Research and its Results International Journal Of Emerging Technologies In Learning (Ijet), 15(14), 194-203.

Cho, S. J., & Ahn, D. H. (2016). Socially assistive robotics in autism spectrum disorder. Hanyang Medical Reviews, 36(1), 17-26.

Cowen A (2018) How Many Different Kinds of Emotion are There?. Front. Young Minds. 6:15. doi: 10.3389/frym.2018.00015

Doulou, A., Drigas, A., 2022, Electronic, VR & Augmented Reality Games for Intervention in ADHD Technium Social Sciences Journal

Drigas A., and Koukianakis L., A Modular Environment for E-learning and E-psychology Applications, WSEAS Transactions on Information Science and Application, Vol. 3, 2004, pp. 2062-2067.

Drigas A., and Koukianakis L. An open distance learning e-system to support SMEs e-enterprising. In proceeding of 5th WSEAS Internationalconference on Artificial intelligence, knowledge engineering, data bases (AIKED 2006). Spain

Drigas A., Papoutsi C. (2020). The Need for Emotional Intelligence Training Education in Critical and Stressful Situations: The Case of COVID-19. Int. J. Recent Contrib. Eng. Sci. IT 8 (3), 20–35. 10.3991/ijes.v8i3.17235

Drigas A., Pappas M, and Lytras M., “Emerging technologies for ict based education for dyscalculia: Implications for computer engineering education,” International Journal of Engineering Education, vol. 32, no. 4, pp. 1604–1610, 2016.

Drigas A.S., Kouremenos D (2005) An e-learning system for the deaf people. In: WSEAS transaction on advances in engineering education, vol 2, issue 1, pp 20–24

Drigas, A. & Kokkalia, G. 2017. ICTs and Special Education in Kindergarten. International Journal of Emerging Technologies in Learning 9(4), 35–42.

Drigas, A. S. and Politi-Georgousi, S. (2019). Icts as a distinct detection approach for dyslexia screening: A contemporary view. International Journal of Online and Biomedical Engineering (iJOE), 15(13):46–60.

Drigas, A. S., & Karyotaki, M. (2019). A Layered Model of Human Consciousness. International Journal of Recent Contributions from Engineering, Science & IT (iJES), 7(3), 41- 50. https://doi.org/10.3991/ijes.v7i3.11117

Drigas, A. S., and Vlachou J. A., “Information and communication technologies (ICTs) and autistic spectrum disorders (ASD),” Int. J. Recent Contrib. Eng. Sci. IT (iJES), vol. 4, no. 1, p. 4, 2016. https://doi.org/10.3991/ijes.v4i1.5352

Drigas, A. S., J.Vrettaros, L.Stavrou, D.Kouremenos, E-learning Environment for Deaf people in the E-Commerce and New Technologies Sector, WSEAS Transactions on Information Science and Applications, Issue 5, Volume 1, November 2004.

Drigas, A. S., John Vrettaros, and Dimitris Kouremenos, 2005. “An e-learning management system for the deaf people,” AIKED ’05: Proceedings of the Fourth WSEAS International Conference on Artificial Intelligence, Knowledge Engineering Data Bases, article number 28.

Drigas, A. S., Karyotaki, M., & Skianis, C. (2018). An Integrated Approach to Neuro-development, Neuroplasticity and Cognitive Improvement. International Journal of Recent Contributions from Engineering, Science & IT (iJES), 6(3), 4-18.

Drigas, A. S., Koukianakis, L, Papagerasimou, Y. (2006) “An elearning environment for nontraditional students with sight disabilities.”, Frontiers in Education Conference, 36th Annual. IEEE, p. 23-27.

Drigas, A. S., Koukianakis, L,: Government online: An e-government platform to improve public administration operations and services delivery to the citizen. WSKS (1), volume 5736 de Lecture Notes in Computer Science, 523–532. Springer, 2009.

Drigas, A., Mitsea, E., & Skianis, C. (2022). Clinical Hypnosis & VR, Subconscious Restructuring-Brain Rewiring & the Entanglement with the 8 Pillars of Metacognition X 8 Layers of Consciousness X 8 Intelligences. International Journal of Online & Biomedical Engineering, 18(1).

Drigas, A., & Bakola, L. N. (2021). The 8x8 Layer Model Consciousness-Intelligence-Knowledge Pyramid, and the Platonic Perspectives. Int. J. Recent Contributions Eng. Sci. IT, 9(2), 57-72.

Drigas, A., & Kontopoulou, M. T. L. (2016). ICTs based Physics Learning. International Journal of Engineering Pedagogy (iJEP), 6(3), 53-59. https://doi.org/10.3991/ijep.v6i3. 5899

Drigas, A., & Kostas, I. (2014). On Line and other ICTs Applications for teaching math in Special Education. International Journal of Recent Contributions from Engineering, Science & IT (iJES), 2(4), pp-46. http://dx.doi.org/10.3991/ijes.v2i4.4204

Drigas, A., & Mitsea, E. (2020). The Triangle of Spiritual Intelligence, Metacognition and Consciousness. International Journal of Recent Contributions from Engineering, Science & IT (iJES), 8(1), 4-23. https://doi.org/10.3991/ijes.v8i1.12503

Drigas, A., & Mitsea, E. (2021). 8 Pillars X 8 Layers Model of Metacognition: Educational Strategies, Exercises &Trainings. International Journal of Online & Biomedical Engineering, 17(8). https://doi.org/10.3991/ijoe.v17i08.23563

Drigas, A., & Mitsea, E. (2021). Metacognition, stress-relaxation balance & related hormones. International Journal of Recent Contributions from Engineering, Science & IT (iJES), 9(1), 4–16. https://doi.org/10.3991/ijes.v9i1.19623

Drigas, A., & Papanastasiou, G. (2014). Interactive White Boards in Preschool and Primary Education. International Journal of Online and Biomedical Engineering (iJOE), 10(4), 46–51. https://doi.org/10.3991/ijoe.v10i4.3754

Drigas, A., & Papoutsi, C. (2019). Emotional Intelligence as an Important Asset for HR in Organizations: Leaders and Employees. International Journal of Advanced Corporate Learning, 12(1).

Drigas, A., Dourou, A. (2013). A Review on ICTs, E-Learning and Artificial Intelligence for Dyslexic's Assistance. iJet, 8(4), 63-67.

Drigas, A., Kokkalia, G. & Lytras, M. D. (2015). Mobile and Multimedia Learning in Preschool Education. J. Mobile Multimedia, 11(1/2), 119–133.

Drigas, A., Leliopoulos, P.: Business to consumer (B2C) e-commerce decade evolution. Int. J. Knowl. Soc. Res. (IJKSR) 4(4), 1–10 (2013)

Drigas, A., Mitsea, E., 2020, A metacognition based 8 pillars mindfulness model and training strategies. International Journal of Recent Contributions from Engineering, Science & IT, 8(4), 4-17.

Drigas, A., Mitsea, E., 2021, Neuro-Linguistic Programming & VR via the 8 Pillars of Metacognition X 8 Layers of Consciousness X 8 Intelligences Technium Soc. Sci. J. 26, 159

Drigas, A., Mitsea, E., Skianis, C., 2021, The Role of Clinical Hypnosis and VR in Special Education. International Journal of Recent Contributions from Engineering Science & IT (iJES), 9(4), 4-17.

Drigas, A., Mitsea, E., 2022, Conscious Breathing: a Powerful Tool for Physical & Neuropsychological Regulation. The role of Mobile Apps Technium Social Sciences Journal, 28, 135.

Drigas, A., S., Koukianakis, L., G.,Papagerasimou, Y., V., 2005, A system for e-inclusion for individuals with sight disabilities Wseas transactions on circuits and systems 4 (11), 1776-1780

Eysenck, Hans Jürgen. 1998. Intelligence: A New Look. New York: Routledge.

Fridin, M., & Yaakobi, Y. (2011). Educational Robot for Children with ADHD/ADD, Architecture Design.

Galitskaya, G., Drigas, A., 2021, The importance of working memory in children with Dyscalculia and Ageometria Scientific Electronic Archives 14 (10)

Gardner, Howard. 1983. Frames of Mind: The Theory of Multiple Intelligences. New York: Basic Books.

Geake, John. 2008. “Neuromythologies in Education.” Educational Research 50 (May): 123-133.

Huang, Ming-Hui. 2001. “The Theory of Emotions in Marketing.” Journal of Business and Psychology 16 (December): 239-247

Izard, C. E. (2009). Emotion theory and research: Highlights, unanswered questions, and emerging issues. Annual review of psychology, 60, 1-25.

Kambur, E. (2018). “Does emotional intelligence affect quality of service?: An application in the service sector.” The Journal of Academic Social Science, 6(71), pp. 587-600.

Kambur, E. Emotional Intelligence or Artificial Intelligence?: Emotional Artificial Intelligence. Florya Chronicles of Political Economy, 7(2), 147-168.

Kaplan, A. & Haenlein, M. (2019). “Siri, Siri, in my hand: Who’s the fairest in the land? On the interpretations, illustrations, and implications of artificial intelligence.” Business Horizons, 62, pp. 15–25.

Kapsi, S., Katsantoni, S., Drigas, A., 2020, The Role of Sleep and Impact on Brain and Learning. Int. J. Recent Contributions Eng. Sci. IT 8 (3), 59-68

Karyotaki M. and Drigas, A. S., “Latest trends in problem solving assessment,” International Journal of Recent contributions from Engineering, Science & IT (iJES), vol. 4, no. 2, 2016. [Online serial]. Available: https://online-journals.org/index.php/i-jes/article/view/5800/. [Accessed Aug. 21, 2019]. https://doi.org/10.3991/ijes.v4i2.5800

Karyotaki, M., & Drigas, A. (2015). Online and other ICT Applications for Cognitive Training and Assessment. International Journal of Online and Biomedical Engineering. 11(2), 36-42.

Karyotaki, M., Bakola, L., Drigas, A., Skianis, C., 2022 Womens Leadership via Digital Technology and Entrepreneurship in business and society Technium Social Sciences Journal, 28, 246.

Kokkalia, G., Drigas, A. S., & Economou, A. (2016). Mobile learning for preschool education. International Journal of Interactive Mobile Technologies, 10(4).

Kokkalia, G., Drigas, A. Economou, A., & Roussos, P. (2019). School readiness from kindergarten to primary school. International Journal of Emerging Technologies in Learning, 14(11), 4-18.

Kokkalia, G., Drigas, A., & Economou, A. (2016). The role of games in special preschool education. International Journal of Emerging Technologies in Learning (iJET), 11(12), 30-35.

Kokkalia, G., Drigas, A., Economou, A., Roussos, P., & Choli, S. (2017). The use of serious games in preschool education. International Journal of Emerging Technologies in Learning, 12(11), 15-27. https://doi.org/10.3991/ijet.v12i11.6991

Kontostavlou, E.Z., & Drigas, A.S. (2019). The Use of Information and Communications Technology (ICT) in Gifted Students. International Journal of Recent Contributions from Engineering, Science and IT, 7(2), 60-67. doi:10.3991/ijes.v7i2.10815

Lam, Laura Thi and Susan L. Kirby. 2002. “Is Emotional Intelligence an Advantage? An Exploration of the Impact of Emotional and General Intelligence on Individual Performance.” The Journal of Social Psychology 142 (1): 133-143.

Limon, D. & Plaster, B. (2022). Can AI Teach Us How to Become more Emotionally Intelligent? Harvard Business Review, from https://hbr.org/2022/01/can-ai-teach-us-how-to-become-more-emotionally-intelligent

Lytra, N., & Drigas, A. (2021). STEAM education-metacognition–Specific Learning Disabilities. Scientific Electronic Archives, 14(10).

Markotic, K. (2021) Artificial intelligence (AI)-Everything you want to know. Machine Desk/INDUSTRY 4.0 from https://www.machine-desk.com/en/industry-4-0/artificial-intelligence-ai

Mayer, J. D., & Salovey, P. (1993). The intelligence of emotional intelligence.

Meta, K. (2021) A Harvard psychologist says humas have 8 types of intelligence. Which ones do you score the highest in? CNBC Make it from https://www.cnbc.com/2021/03/10/harvard-psychologist-types-of-intelligence-where-do-you-score-highest-in.html

Miles, G. (2016). AI (Artificial Intelligence in HR vs EI (Emotional Intelligence)- anew challenge?. CHANGEBOARD, from https://www.changeboard.com/article-details/15693/ai-artificial-intelligence-in-hr-vs-ei-emotional-intelligence-a-new-challenge

Mitsea E., Drigas, A. S., Mantas , P., “Soft Skills & Metacognition as Inclusion Amplifiers in the 21st Century,” Int. J. Online Biomed. Eng. IJOE, vol. 17, no. 04, Art. no. 04, Apr. 2021. https://doi.org/10.3991/ijoe.v17i04.20567

Mitsea, E., Lytra, N., Akrivopoulou, A., & Drigas, A. (2020). Metacognition, Mindfulness and Robots for Autism Inclusion. Int. J. Recent Contributions Eng. Sci. IT, 8(2), 4-20.

Mühlhoff, R. (2020). Human-aided artificial intelligence: Or, how to run large computations in human brains? Toward a media sociology of machine learning. new media & society, 22(10), 1868-1884.

Pantano, E., & Scarpi, D. (2022). I, Robot, You, Consumer: Measuring Artificial Intelligence Types and their Effect on Consumers Emotions in Service. Journal of Service Research, 10946705221103538.

Papanastasiou G., Drigas, A. S., Skianis Ch., M. Lytras & E. Papanastasiou, “Patient-Centric ICTs based Healthcare for students with learning, physical and/or sensory disabilities,” Telemat Inform, vol. 35, no. 4, pp. 654–664, 2018. https://doi. org/10.1016/j.tele.2017.09.002

Papanastasiou, G., Drigas, A., Skianis, C., and Lytras, M. (2020). Brain computer interface based applications for training and rehabilitation of students with neurodevelopmental disorders. A literature review. Heliyon 6:e04250. doi: 10.1016/j.heliyon.2020.e04250

Papoutsi, C. & Drigas, A. (2016). Games for Empathy for Social Impact. International Journal of Engineering Pedagogy 6(4), 36-40.

Papoutsi, C. and Drigas, A. (2017) Empathy and Mobile Applications. International Journal of Interactive Mobile Technologies 11. 57. https://doi.org/10.3991/ijim.v11i3.6385

Papoutsi, C., Drigas, A., & Skianis, C. (2021). Virtual and augmented reality for developing emotional intelligence skills. Int. J. Recent Contrib. Eng. Sci. IT (IJES), 9(3), 35-53.

Papoutsi, C., Drigas, A., & Skianis, C. (2019). Emotional intelligence as an important asset for HR in organizations: Attitudes and working variables. International Journal of Advanced Corporate Learning, 12(2), 21.

Papoutsi, C., Drigas, A., & Skianis, C. (2019). Emotional intelligence as an important asset for HR in organizations: Attitudes and working variables. International Journal of Advanced Corporate Learning, 12(2), 21–35. https://doi.org/10.3991/ijac.v12i2.9620

Pappas M, Drigas A, Papagerasimou Y, Dimitriou H, Katsanou N, Papakonstantinou S, et al. Female Entrepreneurship and Employability in the Digital Era: The Case of Greece. Journal of Open Innovation: Technology, Market, and Complexity. 2018; 4(2): 1.

Pappas, M. A., & Drigas, A. S. (2019). Computerized Training for Neuroplasticity and Cognitive Improvement. Int. J. Eng. Pedagog., 9(4), 50-62.

Pappas Marios A, Demertzi, E., Papagerasimou, Y, Koukianakis, L., Voukelatos, N, Drigas, A. S., 2019. Cognitive Based E-Learning Design for Older Adults. Social Sciences 8, 1 (Jan. 2019), 6. https://doi.org/10.3390/socsci801000

Pappas, M. A., & Drigas, A. S. (2015). ICT Based Screening Tools and Etiology of Dyscalculia. International Journal of Engineering Pedagogy, 5(3).

Pappas, M., & Drigas, A. (2016). Incorporation of artificial intelligence tutoring techniques in mathematics. International Journal of Engineering Pedagogy, 6(4), 12–16. https://doi.org/10.3991/ijep.v6i4.6063

Pappas, M., Demertzi, E., Papagerasimou, Y., Koukianakis, L., Kouremenos, D., Loukidis, I. and Drigas, A. 2018. E-Learning for deaf adults from a user-centered perspective. Education Sciences 8(206): 3-15.

Pappas, M.A., & Drigas, A.S. (2015). ICT based screening tools and etiology of dyscalculia. International Journal of Engineering Pedagogy, 3, 61-66.

Pietikäinen, M., & Silven, O. (2022). Challenges of Artificial Intelligence--From Machine Learning and Computer Vision to Emotional Intelligence. arXiv preprint arXiv:2201.01466.

Saridis, G. N., & Valavanis, K. P. (1988). Analytical design of intelligent machines. Automatica, 24(2), 123-133.

Soni, P. (2022). How is Emotional Intelligence different from AI? ANALYTICSTEPS, from https://www.analyticssteps.com/blogs/how-emotional-intelligence-different-ai

Stathopoulou A., Loukeris D., Karabatzaki Z., Politi E., Salapata Y., and Drigas, A. S., “Evaluation of Mobile Apps Effectiveness in Children with Autism Social Training via Digital Social Stories,” Int. J. Interact. Mob. Technol. (iJIM); Vol 14, No 03, 2020.

Stathopoulou, A., Karabatzaki, Z., Kokkalia, G., Dimitriou, E., Loukeri, P.I., Economou, A., and Drigas, A. (2018). Mobile assessment procedures for mental health and literacy skills in education. International Journal of Interactive Mobile Technologies (iJIM), 12(3):21-37. https://doi.org/10.3991/ijim.v12i3.8038

Stathopoulou, A., Karabatzaki, Z., Tsiros, D., Katsantoni, S., & Drigas, A. (2019). Mobile apps the educational solution for autistic students in secondary education.

Stathopoulou, et all Mobile assessment procedures for mental health and literacy skills in education. International Journal of Interactive Mobile Technologies, 12(3), 21-37, 2018.

Tech Target Contributor (2019). Extended Intelligence (EI).WhatIs.com Tech Target from https://www.techtarget.com/whatis/definition/extended-intelligence-EI

Theodorou, P., Drigas, A. ICTs and Music in Generic Learning Disabilities. Int. J. Emerg. Technol. Learn. 2017, 12, 101–110.

Tourimpampa, A., Drigas, A., Economou, A., & Roussos, P. (2018). Perception and text comprehension. It’sa matter of perception! International Journal of Emerging Technologies in Learning (iJET). Retrieved from https://online-journals.org/index.php/ijet/article/view/7909/5051

UWA (2019).The Science Of Emotion: Exploring The Basics Of Emotional Psychology. UWA ONLINE from https://online.uwa.edu/news/emotional-psychology/

Vélez, P., & Ferreiro, A. (2014). Social robotic in therapies to improve children's attentional capacities. Review of the Air Force Academy, (2), 101.

Vrettaros, J., Tagoulis, A., Giannopoulou, N., & Drigas, A. (2009). An empirical study on the use of Web 2.0 by Greek adult instructors in educational procedures. World Summit on Knowledge System (WSKS), 49, 164-170. http://dx.doi.org/10.1007/978-3-642-04757-2_18

Yousif, J. H., Kazem, H. A., Chaichan, M.T., (2019) Evaluation Implementation Of Humanoid Robot For Autistic Children: A Review. International Journal of Computation and Applied Sciences 6(1):412-420.

Downloads

Published

04/12/2022

How to Cite

BAKOLA, L. N. .; DRIGAS, A.; SKIANIS , C. Inteligência Emocional vs. Inteligência Artificial: A interação da inteligência humana na robótica evolutiva. Research, Society and Development, [S. l.], v. 11, n. 16, p. e72111636919, 2022. DOI: 10.33448/rsd-v11i16.36919. Disponível em: https://rsdjournal.org/index.php/rsd/article/view/36919. Acesso em: 17 nov. 2024.

Issue

Section

Review Article