Evidence of nursing care omissions and their reasons: integrative review

Authors

DOI:

https://doi.org/10.33448/rsd-v11i11.33632

Keywords:

Quality of Health Care; Nursing Care; Malpractice; Patient Safety; Hospitals.

Abstract

Objective: To identify in the scientific literature nursing care that is regularly omitted and the reasons for this omission in hospital units. Methods: Integrative review whose literature search was carried out from March to July 2022, by consulting five databases: MEDLINE, LILACS, CINAHAL, EMBASE and SCOPUS. The research question was based on the PICO strategy in which the problem was “omission of care”, the phenomenon of interest was the “reasons for omission” and the context was “nursing care”. The inclusion criteria were: full articles related to the research object, without language restrictions, originating from national and international journals, indexed in the aforementioned databases and without time limitation. Results: Among the productions found, 20 articles were selected that passed the sieve of inclusion and exclusion criteria, based on the theme “omitted nursing care and its reasons”. Conclusion: It was evidenced that nursing care that is regularly omitted contributes negatively to the quality of care offered to the health user and to the job satisfaction of nursing professionals.

References

Albsoul, R., FitzGerald, G., Finucane, J., & Borkoles, E. (2019). Factors influencing missed nursing care in publichospitals in Australia: anexploratorymixedmethodsstudy. International Journal of Health Planning and Management.; 34: 1820-1832. https://doi.org/10.1002/hpm.2898.

Al‐Faouri, I., Obaidat, D. M., & AbuAlRub, R. F. (2020).Missed nursing care, staffing levels, job satisfaction, andintentto leave among Jordanian nurses. Nursing Forum,1–11. https://doi.org/10.1111/nuf.12537.

Alves, D. F. S., & Guirardello, E. B. (2016). Ambiente de trabalho da enfermagem, segurança do paciente e qualidade do cuidado em hospital pediátrico. Rev Gaúcha Enferm, 37(2):e58817. http://dx.doi. org/10.1590/1983-1447.2016.02.58817.

Azevedo, F. M., Rodrigues, M. C., & Cimiotti, J. P. (2018). Ambiente da prática de enfermagem em unidades de terapia intensiva. Acta Paul Enferm,31(2):217-23. http://dx.doi.org/10.1590/1982- 0194201800031.

Bacaksiz, F. E., Alan, H., Eskici, G. T., & Gumus, E. (2020). A cross-sectional study of the determinants of missed nursing care in the private sector: Hospital/unit/staff characteristics, professional quality of life and work alienation. Journal of nursing management, 28(8), 1975–1985. https://doi.org/10.1111/jonm.12999.

Ball, J. E., Bruyneel, L., Aiken, L. H., Sermeus, W., Sloane, D. M., Rafferty, A. M., Lindqvist, R., Tishelman, C., Griffiths, P., & RN4Cast Consortium. (2018). Post-operative mortality, missed care and nurse staffing in nine countries: A cross-sectional study. Int J Nurs Stud. Feb; 78:10-15. 10.1016/j.ijnurstu.2017.08.004.

Ball, J. E., MurrellS, T., Rafferty, A. M., Morrow, E., & Griffiths, P. (2014) 'Care left undone' during nursing shifts: associations with workload and perceived quality of care. BMJ Qual Saf, 23(2):116-25. 10.1136/bmjqs-2012-001767. Epub 2013 Jul 29. PMID: 23898215; PMCID: PMC3913111.

Blackman, I., Lye, C. Y., Darmawan, I., Henderson, J., Giles, T., Willis, E., Toffoli, L., Xiao, L., & Verrall, C. (2018). Modeling Missed Care: Implications for Evidence-Based Practice. Worldviews on evidence-based nursing, 15(3), 178–188. https://doi.org/10.1111/wvn.12285.

Brasil. Ministério da Saúde. Secretaria de Ciência, Tecnologia e Insumos Estratégicos. Departamento de Ciência e Tecnologia. (2014) Diretrizes metodológicas: elaboração de revisão sistemática e metanalise de estudos observacionais comparativos sobre fatores de risco e prognóstico. Departamento de Ciência e Tecnologia. – Brasília: Ministério da Saúde.

Brasil. Código de Ética dos Profissionais de Enfermagem - Cofen (2017). < http: // www.portalcofen.gov,>.

Carthon, J. M., Lasater, K. B., Sloane, D. M., & Kutney-Lee, A. (2015). The quality of hospital work environments and missed nursing care is linked to heart failure readmissions: a cross-sectional study of US hospitals. BMJ quality & safety, 24(4), 255–263. https://doi.org/10.1136/bmjqs-2014-003346.

Chevalier, S., Lejeune, J., Fouquereau, E., Coillot, H., Gillet, N., Gandemer, V., Michon, J., & Colombat, P. (2017). Organizational and Managerial Resources and Quality of Care in French Pediatric Oncology Nursing. Journal of Pediatric Oncology Nursing, 34(6), 406–413.

Chegini, Z., Jafari-Koshki, T., Kheiri, M., Behforoz, A., Aliyari, S., Mitra, U., & Islam, S. (2020). Missed nursing care and related factors in Iranian hospitals: A cross-sectional survey. Journal of nursing management, 28(8), 2205–2215. https://doi.org/10.1111/jonm.13055.

Du, H., Yang, Y., Wang, X., & Zang, Y. (2020). A cross-sectional observational study of missed nursing care in hospitals in China. Journal of nursing management, 28(7), 1578–1588. https://doi.org/10.1111/jonm.13112.

Dutra, C., Salles, B. G., & Guirardello, E. B. (2019). Situations and reasons for missed nursing care in medical and surgical clinic units. Situações e razões para a omissão do cuidado de enfermagem em unidades de clínica médica e cirúrgica. Revista da Escola de Enfermagem da U S P, 53, e03470. https://doi.org/10.1590/S1980-220X2017050203470.

Eskici, T. G., & Baykal, U. (2022) Frequency, reasons, correlates and predictors of missed nursing care in Turkey: A multi-hospitalcross-sectionalstudy. Int J NursPract 16:e13050. 10.1111/ijn.13050. Epubaheadof print. PMID: 35294994.

Falk, A. C., Nymark, C., Göransson, K. E., & Vogelsang, A. C. (2022). Missed nursing care in the critical care unit, before and during the COVID-19 pandemic: A comparative cross-sectional study. Intensive and Critical Care Nursing. ,72, 103276. https://doi.org/10.1016/J.ICCN.2022.103276.

Freitas, J. S., Silva, A. E. B. C., Minamisava, R., Bezerra, A. L. Q., & Sousa, M. R. G. (2014). Quality of nursing care and satisfaction of patients attended at a teaching hospital. Rev. Latino-Am. Enfermagem. [Internet] [cited2022mar 16];22(3):454-60. 10.1590/0104-1169.3241.2437» https://doi.org/10.1590/0104-1169.3241.2437.

Friese, C. R., Kalisch, B. J., & Lee, K. H. (2013). Patterns and correlates of missed nursing care in inpatient oncology units. Cancer nursing, 36(6), E51–E57. https://doi.org/10.1097/NCC.0b013e318275f552.

Galvão, C. M. (2006). Níveis de evidência. Acta Paul Enferm,19(2):5.

Bragadóttir, H., Kalisch, B. J., & Tryggvadóttir, G. B. (2017). Correlates and predictors of missed nursing care in hospitals. Journal of clinical nursing, 26(11-12), 1524–1534. https://doi.org/10.1111/jocn.13449.

Harvey, C. L., Thompson, S., Willis, E., Meyer, A., & Pearson, M. (2018). Understanding how nurses ration care. Journal of health organization and management, 32(3), 494–510. https://doi.org/10.1108/JHOM-09-2017-0248.

Haftu, M., Girmay, A., Gebremeskel, M., Aregawi, G., Gebregziabher, D., & Robles, C. (2019). Commonly missed nursing cares in the obstetrics and gynecologic wards of Tigray general hospitals; Northern Ethiopia. PloS one, 14(12), e0225814. https://doi.org/10.1371/journal.pone.0225814.

Hernández-Cruz, R., Moreno-Monsiváis, M. G., Cheverría-Rivera. S., & Díaz-Oviedo A. (2017). Factors influencing the missed nursing care in patients from a private hospital. Rev. Latino-Am. Enfermagem,25:e2877.

Joseph, B., Plummer, V., & Cross, W. (2022). Mental health nurses perceptions of missed nursing care in acute inpatient units: A multi-method approach. International journal of mental health nursing, 31(3), 697–707. https://doi.org/10.1111/inm.12990.

Kalisch, B., Tschannen, D., & Lee, H. (2011). Does missed nursing care predict job satisfaction?. Journal of healthcare management / American College of Healthcare Executives, 56(2), 117–133.

Kalisch, B. J., & Aebersold, M. (2010). Interruptions and multitasking in nursing care. Joint Commission journal on quality and patient safety, 36(3), 126–132. https://doi.org/10.1016/s1553-7250(10)36021-1.

Kalisch, B. J., Landstrom, G. L., & Hinshaw, A. S. (2009). Missed nursing care: a concept analysis. Journal of advanced nursing, 65(7), 1509–1517. https://doi.org/10.1111/j.1365-2648.2009.05027.x.

Kalisch, B. (2006). Missed nursing care: a qualitative study. J Nurs Care Qual, 21(4), 306-313. https://www.ncbi.nlm.nih.gov/pubmed/16985399.

Kalisch, B. J., Tschannen, D., Lee, H., & Friese, C. R. (2011). Hospital variation in missed nursing care. American journal of medical quality : the official journal of the American College of Medical Quality, 26(4), 291–299. https://doi.org/10.1177/1062860610395929.

Lima, J. C., Silva, A. E. B. C., Sousa, M. R. G., Freitas, J. S., &Bezerra, A. L. Q. (2017). Assessment of quality and safety of nursing assistance to the hospitalized child: perception of accompanying. RevEnferm UFPE online. [Internet]. [cited2022mar 16];11(Supl. 11):4700-8. https://periodicos.ufpe.br/revistas/revistaenfermagem/article/view/231212/25221.

Lima, J. C., Silva, A. E. B. C., & Caliri, M. H. L. (2020). Omission of nursing care in hospitalization units. Rev. Latino-Am. Enfermagem, 28:e3233. http://dx.doi.org/10.1590/1518-8345.3138.3233.

Lake, E. T., Germack, H. D., & Viscardi, M. K. (2016). Missed nursing care is linked to patient satisfaction: a cross-sectional study of US hospitals. BMJ quality & safety, 25(7), 535–543. https://doi.org/10.1136/bmjqs-2015-003961.

Maloney, S., Fencl, J. L., & Hardin, S. R. (2015). Is Nursing Care Missed? A Comparative Study of Three North Carolina Hospitals. Medsurg nursing : official journal of the Academy of Medical-Surgical Nurses, 24(4), 229–235.

Malvarez, S., & Rodrigues, J. (2011) Enfermería y seguridad de los pacientes: notas conceptuales. In: Cometto, M. C. et al. Enfermería y seguridad de los pacientes. Washington: Organización Panamericana de la Salud. cap. 1, p. 1-18.

Mowbray, P. K., Wilkinson, A., & Tse, H. H. (2015). An integrative review of employee voice: identifying a common conceptualization and research agenda. Rev international journal of management reviews [internet];17(3):382-400. https://onlinelibrary.wiley.com/doi/abs/10.1111/ijmr.12045.

Papastavrou, E., Charalambous, A., Vryonides, S., Eleftheriou, C., & Merkouris, A. (2016). To what extent are patients' needs met on oncology units? The phenomenon of care rationing. European journal of oncology nursing : the official journal of European Oncology Nursing Society, 21, 48–56. https://doi.org/10.1016/j.ejon.2016.01.002.

Rabin, E. G., Silva, C. N., Souza, A. B., Lora, P. S., & Viegas, K. (2019) Application of the MISSCARE scale in na Oncology Service: a contribution to patient safety. Rev Esc Enferm USP, 53:e03513. http://dx.doi.org/10.1590/S1980-220X2018025403513.

Reis, C. T. (2013) A cultura de segurança do paciente: validação de um instrumento de mensuração para o contexto hospitalar brasileiro. 203 f. Tese (Doutorado) – Escola Nacional de Saúde Pública Sergio Arouca, Fundação Oswaldo Cruz, Rio de Janeiro, 2013.: <http://arca.icict.fiocruz.br/handle/icict/7683/>.

Reason, J. (2009) Human error: models and management. BMJ, London, 320(7237), 768-770.

Reason, J. T. (2016). Organizational Accidents Revisited. CRC press, v. 172, n.6, p.393-396. https://www.researchgate.net/publication/327365505_Organizational_Accidents_Revisited

Pereira, L. S. R., Gonçalves, M. M., Dias, C. S. L., Araújo, T. R., Martins, M. A., Andrade, L. M. S., & Laus, A. M. (2020). Omission of nursing care, professional practice environment and workload in intensive care units. Journal of nursing management, 28(8), 1986–1996. https://doi.org/10.1111/jonm.13005

Sousa, L. M. M., Vieira, C. M. A. M., Severino, S. S. P., & Antunes, A.V. (2017) A Metodologia de Revisão Integrativa da literatura em Enfermagem. Revista investigação em enfermagem [on-line] 1(1),17-26. [citado em 31 mar 2022];. URL: https://repositorio cientifico.essatla.pt/bitstream/20.500.12253/1311/1/Metodologia%20de%20Revis%c3%a3o%20Integrativa_RIE21_17-26.pdf.

Silva, S. C., Morais, B. X., Munhoz, O. L., Ongaro, J. D. Urbanetto, J. S., & Magnago, T. S. B. S. (2021) Patient safety culture, missed Nursing care and its reasons in Obstetrics. Rev. Latino-Am. Enfermagem.; 29:e3461. http://dx.doi.org/10.1590/1518-8345.4855.3461.

World Health Organization. (2009) The conceptual framework for theinternationalclassification for patientsafety [Internet]. Geneva: WHO; [cited 2022mar 16]. http://www.who.int/patientsafety/taxonomy/icps_full_report.pdf. » http://www.who.int/patientsafety/taxonomy/icps_full_report.pdf.

Published

23/08/2022

How to Cite

ARAÚJO, P. R. S. .; RODRIGUES, M. C. S.; SANTOS, A. C. S. Evidence of nursing care omissions and their reasons: integrative review. Research, Society and Development, [S. l.], v. 11, n. 11, p. e316111133632, 2022. DOI: 10.33448/rsd-v11i11.33632. Disponível em: https://rsdjournal.org/index.php/rsd/article/view/33632. Acesso em: 12 nov. 2024.

Issue

Section

Health Sciences