A systematic review about organizational culture and the genesis of the burnout syndrome

Authors

DOI:

https://doi.org/10.33448/rsd-v12i5.41430

Keywords:

Organizational culture; Psychological exhaustion; Professional exhaustion; Leadership; Burnout.

Abstract

This study aimed to investigate whether the organizational culture can, in fact, generate a direct impact on the mental and physical health of the employee, facilitating the development of the burnout syndrome. Thus, an attempt was made to clarify, through previously published studies, the situation of the work environments of health and education professionals; in order to observe if these can affect the health of the actors to the point that they develop the burnout syndrome. In this way, a systematic review was carried out, with the objective of defining what was previously specified, and understanding what can be done to mitigate this situation. Some articles were defined for the construction of the introduction, for a better understanding of the subject and, as discussion material, eight studies were selected, which address both the professionals' own view on the subject, as well as highlight the main causes of this scenario. In this context, it was possible to infer that this is an extremely serious and urgent problem, subject to greater organizational/professional attention.

Author Biographies

Marcia Silva de Oliveira, Universidade de Flores

Post Doctor in Psychology - University of Flores (UFLO), Argentina. PhD in Public Health Sciences - Universidad de Ciencias Empresariales y Sociales (UCES), Argentina. Collaborating researcher at CITAB - Center for Research and Agro-environmental and Biological Technologies at the University of Trás-os-Montes and Alto Douro/Portugal. Master in Health Sciences - University of Brasília (UnB). Postgraduate in Clinical Analysis (Cytopathology) - Faculdade São Judas Tadeu/RJ. Postgraduate in Pathology - Castelo Branco University/RJ. Postgraduate in University Teaching (Research and Research Methodology and Pedagogical Practice) - UniCEUB/DF. Graduated in Biological Sciences - Medical Modality (Biomedicine) from the State University of Rio de Janeiro (Anatomy). General/Pedagogical Coordinator of the Brasília Campus of Universidade Paulista (UNIP/Brasília). Professor of the disciplines of Pathology, Immunology, Didactics Applied to Nursing, Educational Practice in Health and Comprehensive Seminar of the Nursing course at Faculdade Santa Luzia (FSL)/Santa Inês/MA. Professor with experience in the organization, participation, coordination, planning and monitoring of projects in health and education, inside and outside the pedagogical learning spaces. Good interpersonal relationship, responsibility and dedication to work activities. Biomedical Supervisor at the Dr. Maricondi Ltda (WAMA Diagnóstica), São Carlos/SP (Costa Verde Unit - Itaguaí/RJ). Lecturer in the disciplines of Safety, Environment and Health and Quality Management System at the Foundation for Supporting the Technical School of the State of Rio de Janeiro (FAETEC/RJ) Lecturer in undergraduate courses in Medicine, Dentistry, Nursing, Veterinary Medicine and Architecture and Urbanism of the Integrated Faculties of the Central Plateau (FACIPLAC/DF). Professor of undergraduate courses in Biomedicine, Physiotherapy, Psychology, Biological Sciences and Mathematics at Universidade Paulista (UNIP - Campus Brasília). Coordinator and teacher of the Graduate and Extension courses at the Instituto Educacional Evangélico do Centro-Oeste - UNIECO/DF. Lecturer in the Hormonology discipline of the Graduate Course in Clinical, Toxicological and Bromatological Analysis at the Instituto Brasil Pesquisa e Extension - IBEP. Full Researcher at the Center for Studies in Health Promotion and Inclusive Projects at the University of Brasília - NESPROM/UnB.

Antonio da Costa Cardoso Neto, Faculdade Santa Luzia

Postdoctoral student in Psychology with Orientation in Metodología de la Investigación de Revisión, by the University of Flores - Buenos Aires / Argentina. PhD in Collective Health - Federal University of Maranhão (UFMA) 2021. PhD in Public Health Sciences (Ph.D) - Universidad de Ciencias Empresariales y Sociales (UCES), Buenos Aires / Argentina, 2018. Specialist in School Administration - Universidade Cândido Mendes/ RJ - 2010. Specialist in Elderly Health - Estácio de Sá University/RJ- 2011. Bachelor's Degree in Nursing from CEUMA University / MA - 2008. Graduated in Pedagogy from the State University of Maranhão (UEMA) - 2001. Acts as Director Academic, Institutional Attorney (PI), Professor and Member of the Structuring Teaching Nucleus (NDE) of the Nursing course at Faculdade Santa Luzia -FSL. He was Coordinator of the Undergraduate Nursing Course at FSL from the creation process (2012) until 2018. He was Institutional Researcher at FSL / Censup in 2018. He was coordinator and professor of Technical courses at the Technical School of Commerce Santa Luzia ETCSL / Maranhão ( 1996-2017). Teacher of Basic Education in the public education network of the Municipality of Santa Inês/Maranhão (1998 - present). Assistant Researcher at the Federal University of Maranhão (UFMA). Researcher and Main Sponsor of the Project: Biopsychosocial Education and Quality of Life for the Elderly. He has experience in the elaboration of Pedagogical Projects for Undergraduate Courses and in the elaboration of Institutional Development Plans (PDI).

References

Adams, A. M. N., Chamberlain, D., & Giles, T. M. (2019). The perceived and experienced role of the nurse unit manager in supporting the wellbeing of intensive care unit nurses: An integrative literature review. Australian critical care: official journal of the Confederation of Australian Critical Care Nurses, 32 (4), 319–329.

Barreiros, J. P., Santos, N. F., & Souza, C. F. (2021). Da síndrome de burnout nas relações de trabalho. https://repositorio.alfaunipac.com.br/publicacoes/2021/584_da_sindrome_de_burnout_nas_relacoes_de_trabalho.pdf

Brasil. (2010). Ministério da Saúde. Secretaria de Atenção à Saúde. Núcleo Técnico da Política Nacional de Humanização. Humaniza SUS: Documento base para gestores e trabalhadores do SUS/Ministério da Saúde, Secretaria de Atenção à Saúde, Núcleo Técnico da Política Nacional de Humanização. – 4. ed. 4. reimp. – Brasília: Editora do Ministério da Saúde, 72 p: il. color. (Série B. Textos Básicos de Saúde). https://bvsms.saude.gov.br/bvs/publicacoes/humanizasus_documento_gestores_trabalhadores_sus.pdf

Caixeta, N. C., Silva, G. N., Queiroz, M. S. C., Nogueira, M. O., Lima, R. R., Queiroz, V. A. M., Araújo, L. M. B., & Amâncio, N. F. G. (2021). A síndrome de burnout entre as profissões e suas consequências. Brazilian Journal of Health Review, 4 (1), 593–610. https://doi.org/10.34119/bjhrv4n1-051

Campos, I. C. M., & Costa, F. N. (2007). Cultura e saúde nas organizações. Estud. Psicol. 24 (2), 279-282.

https://www.scielo.br/j/estpsi/a/KPcTvrVcB4rC7wbPVkRgmKN/?lang=pt.

Candido, J., & Souza, L. R. (2017). Síndrome de burnout: as novas formas de trabalho que adoecem. Psicologia.pt, 1-12.

Chen, Y., You, Y., Shen, Y., Du, Z., & Dai, T. (2022). Village doctors' dilemma in China: a systematic evaluation of job burnout and turnover intention. Frontiers in public health, 10, 970780. https://doi.org/10.3389/fpubh.2022.970780

Correia, A. M. R., & Mesquita, A. (2014). Mestrados e Doutoramentos. (2a ed.), Vida Economica Editorial. 328 p.

Dalcin, L., & Carlotto, M. (2018). Síndrome de burnout em professores no Brasil: considerações para uma agenda de pesquisa. Psicologia em Revista, 23 (2), 745-770.

Dejours, C. (1992). Loucura no trabalho: estudo da psicopatologia do trabalho. Trad. Paraguay, A.I., y Ferreira, L.L. (5a ed.), Cortez-Oboré.

Fragoso, C. (2015). Cultura organizacional. RH Portal. https://www.rhportal.com.br/artigos-rh/cultura-organizacional-conceito.

Hsiung, K. S., Colditz, J. B., McGuier, E. A., Switzer, G. E., VonVille, H. M., Folb, B. L., & Kolko, D. J. (2021). Measures of organizational culture and climate in primary care: a systematic review. Journal of General Internal Medicine, 36(2), 487–499. https://doi.org/10.1007/s11606-020-06262-7.

Marques, W. R., Coelho, A. M., Marques, F. R., Birino, J. S., Araújo, I. M. A., Costa, R. M., Sousa, V. V. R., & Machado, A. N. (2021). Estresse e cultura organizacional: o papel do psicólogo na prevenção e tratamento da síndrome de burnout. Conjecturas, 22 (1).

Mendes, A. (2021). Burnout: expectativa e realidade da gestão. https://employerbranding.com.br/burnout-expectativa-e-realidade-da-gestao/.

Mijakoski, D., Cheptea, D., Marca, S. C., Shoman, Y., Caglayan, C., Bugge, M. D., Gnesi, M., Godderis, L., Kiran, S., McElvenny, D. M., Mediouni, Z., Mesot, O., Minov, J., Nena, E., Otelea, M., Pranjic, N., Mehlum, I. S., van der Molen, H. F., & Canu, I G (2022). Determinantes do burnout entre professores: uma revisão sistemática de estudos longitudinais. International Journal of Environmental Research and Public Health, 19 (9), 5776. https://doi.org/10.3390/ijerph19095776.

Moher, D., Liberati, A., Tetzlaff, J., Altman, D. G., & PRISMA Group (2009). Preferred reporting items for systematic reviews and meta-analyses: the PRISMA statement. PLoS medicine, 6 (7), e1000097. https://doi.org/10.1371/journal.pmed.1000097.

Niinihuhta, M., & Häggman-Laitila, A. (2022). A systematic review of the relationships between nurse leaders' leadership styles and nurses' work-related well-being. International Journal of Nursing Practice, 28 (5), e13040. https://doi.org/10.1111/ijn.13040.

Ouellette, R. R., Goodman, A. C., Martinez-Pedraza, F., Moses, J. O., Cromer, K., Zhao, X., Pierre, J., & Frazier, S. L. (2020). A systematic review of organizational and workforce interventions to improve the culture and climate of youth-service settings. Administration and Policy in Mental Health, 47 (5), 764–778. https://doi.org/10.1007/s10488-020-01037-y.

Page, M. J., McKenzie, J. E., Bossuyt, P. M., et al. (2021). The PRISMA 2020 statement: an updated guideline for reporting systematic reviews. BMJ 2021; 372 (71).

Rodrigues, L. S, Filho, M. A. L. S., Andrade, L. M., Nascimento, J. S., & Souza, E. A. (2022). Síndrome de burnout: os efeitos dos aspectos motivacionais nas organizações e a relação com as abordagens das teorias psicológicas. https://www.cairu.br/riccairu/pdf/artigos/7/12_SINDROME_BURNOUT_EFEITOS_ASPECTOS.pdf.

Seligmann-Silva, E. (2007). Da psicopatologia à psicodinâmica do trabalho: marcos de um percurso. Introdução In: Dejours, C., Abdoucheli, E., y Jayet, C. Psicodinâmica do trabalho: contribuições da Escola Dejouriana à análise da relação prazer, sofrimento e trabalho. Bertiol, M.I.S. (Coord.). Trad. Bertiol, MIS & cols. São Paulo: Atlas, pp. 13-19.

Silva-de-Oliveira, M., & Sousa, G. D. (2019). Síndrome de burnout (SB) y sus dimensiones en las áreas educacionales. 1. ed.Espanha: Editorial Académica Española, 1. 285p.

Singh, H. (2021). Employee energy and engagement: keys to clinician and organization well-being in a crisis. Front Health Serv Manage, 38 (1), 39-44.

Sousa, M. V. H. (2012). Síndrome de burnout em profissionais da saúde: estudo bibliográfico. 30 p. (Monografía de Bachillerato en Enfermería). Universidade Federal do Piauí, Picos.

Souza, W. F. (2013). Transtornos mentais e comportamentais relacionados ao trabalho: o que a psicologia tem a dizer e a contribuir para a saúde de quem trabalha? Fractal, Rev. Psicol., 25 (1), 99-108.

Sutton, L., Rowe, S., Hammerton, G., & Billings, J. (2022). The contribution of organisational factors to vicarious trauma in mental health professionals: a systematic review and narrative synthesis. European Journal of Psychotraumatology, 13 (1), 2022278.

Urrútia, G., & Bonfill, X. (2010). Declaración PRISMA: una propuesta para mejorar la publicación de revisiones sistemáticas y metaanálisis. Med Clin (Barc), 135 (11), 507-511.

Valle, R. B. L. R., Balsanelli, A. P., Taminato, M., Saconato, H., & Gasparino, R. (2021). The relationship between the authentic leadership of nurses and structural empowerment: a systematic review. Rev Esc Enferm USP, 55:e03667.

Downloads

Published

25/04/2023

How to Cite

OLIVEIRA, M. S. de .; CARDOSO NETO, A. da C. . A systematic review about organizational culture and the genesis of the burnout syndrome. Research, Society and Development, [S. l.], v. 12, n. 5, p. e2212541430, 2023. DOI: 10.33448/rsd-v12i5.41430. Disponível em: https://rsdjournal.org/index.php/rsd/article/view/41430. Acesso em: 22 dec. 2024.

Issue

Vol. 12 No. 5

Section

Human and Social Sciences

License

Copyright (c) 2023 Marcia Silva de Oliveira; Antonio da Costa Cardoso Neto

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

Authors who publish with this journal agree to the following terms:

1) Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.

2) Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.

3) Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work.