Collaborative driving tools for traffic problems: a design anthropological approach to car commuting
DOI:
https://doi.org/10.33448/rsd-v11i5.25599Keywords:
Design Anthropology; Collaboration; Car Commuting; Human computer interaction.Abstract
People use applications daily to meet some of their needs. Geo location, memory, communication, entertainment and learning are some examples, but it is well known that not every moment is suitable for the use of certain technologies, and sometimes its use is even illegal. While driving a car, a person tends to keep using their phones, even though it is distracting and dangerous, but the reasons behind this use are related to trying to make travel less unproductive and unpredictable. This problem leads this work to investigate the relationship between driving and the driver’s continuous interactions with technologies, focusing on a common identified activity: the informational collaboration, made from Geo location apps and instant messaging. For this, the Design Anthropology approach and the Design Ethnography method were used, seeking to understand how improvisations and contingencies can provide a deep understanding of the user's real needs. The results show that, by applying this methodology, it was possible to understand how and why people collaborate on traffic, including which applications they use and how they trust the information while adding their own personal knowledge.
References
Agar, M. (2014) An outsider’s ethnographic thoughts about design. Arts and Humanities in Higher Education, 13(4), 404–411. <http://ahh.sagepub.com/content/early/2014/04/16/1474022214531478.abstract%5Cnhttp://ahh.sagepub.com/content/early/2014/04/16/1474022214531478.full.pdf>.
Bittencourt, V. S. & Lerípio, J. R. (2018) O impacto do tempo perdido no trânsito no Bem-Estar do brasileiro | Blog do IBRE. <http://blogdoibre.fgv.br/posts/o-impacto-do-tempo-perdido-no-transito-no-bem-estar-do-brasileiro>.
Bødker, S. & Susanne. (2015) Third wave HCI, 10 years later-participation and sharing. Interactions, 22(5), 24–31. <http://dl.acm.org/citation.cfm?doid=2818696.2804405>.
Crabtree, A. (1998) Ethnography in Participatory Design. Proceedings of the 1998 Participatory Design conference, 93–105. <http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.96.1129&rep=rep1&type=pdf>.
Garbin, D. (2018) 80% Dos Motoristas Dirigem E Usam Celular Ao Mesmo Tempo, Diz Pesquisa. <http://g1.globo.com/jornal-da-globo/noticia/2016/01/80-dos-motoristas-dirigem-e-usam-celular-ao-mesmo-tempo-diz-pesquisa.html>.
Darlington, S. (2015) Waze app directions take woman to wrong Brazil address, where she is killed. <https://edition.cnn.com/2015/10/05/americas/brazil-wrong-directions-death/index.html>.
Gunn, W., Otto, T. & Smith, R. C. (2013) Design Anthropology: Theory and Practice. Bloomsbury Academic, 2013.
Harrison, S., Sengers, P. & TATAR, D. (2011) Making epistemological trouble: Third paradigm HCI as successor science. Interacting with Computers, 23, (5), 385–392. <http://dx.doi.org/10.1016/j.intcom.2011.03.005>.
Kotler, P. (1998) Administração de Marketing. Análise, Planejamento, Implementação e Controle. Atlas.
Li, J., Dou, Y, Wu J., Su, W. & Wu, C. (2021) Distracted driving caused by voice message apps: A series of experimental studies. Transportation Research Part F, 76.
Mirnig, A. G., Gärtner, M., Laminger, A., Meschtscherjakov, A., Trösterer, S., Tscheligi, M., Mccall, R. & Mcgee, F. (2017) Control Transition Interfaces in Semiautonomous Vehicles. Proceedings of the 9th International Conference on Automotive User Interfaces and Interactive Vehicular Applications – Automotive UI ’17, p. 209–220. <http://dl.acm.org/citation.cfm?doid=3122986.3123014>.
Pink, S. (2014) Digital visual sensory design anthropology: Ethnography, imagination and intervention. Arts and Humanities in Higher Education, 13(4), 412–427. <http://journals.sagepub.com/doi/10.1177/1474022214542353>.
Pink, S., Gomes A., Zilse R., Lucena R., Pinto J., Souza A., Caminha C., Siqueira G. M. & Oliveira M. D. (2018) Automated and connected? Smartphones and automobility through the global south. Applied Mobilities. < https://doi.org/10.1080/23800127.2018.1505263>.
Pink, S. & Leder Mackley, K. (2013) Saturated and situated: expanding the meaning of media in the routines of everyday life. Media, Culture & Society, 35(6), 677–691. <http://mcs.sagepub.com/content/35/6/677.abstract>.
Pink, S., Sumartojo, S., Lupton, D. & Heyes La Bond, C. (2017) Mundane data: The routines, contingencies and accomplishments of digital living. Big Data & Society, 4(1), 205395171770092. <http://journals.sagepub.com/doi/10.1177/2053951717700924>.
Pink S., Fors, V. & Glöss, M. (2017) Automated futures and the mobile present: In-car video ethnographies. Ethnography, 146613811773562. <http://journals.sagepub.com/doi/10.1177/1466138117735621>.
Politis, I., Langdon, P., Bradley, M., Skrypchuk, L., Mouzakitis, A. & Clarkson, P. J. (2018) Advances in Design for Inclusion. Springer International Publishing AG, 587. <http://link.springer.com/10.1007/978-3-319-60597-5>.
Roider, F., Rümelin, S., Pfleging, B. & Gross, T. (2017) The Effects of Situational Demands on Gaze, Speech and Gesture Input in the Vehicle. Proceedings of the 9th International Conference on Automotive User Interfaces and Interactive Vehicular Applications - Automotive UI ’17, 94–102. <http://dl.acm.org/citation.cfm?doid=3122986.3122999>.
Segelström, F. & Holmlid, S. (2015) Ethnography by design: On goals and mediating artefacts. Arts and Humanities in Higher Education, 14(2), 134–149. <http://ahh.sagepub.com/content/14/2/134?etoc>.
Sharp, H., Desouza, C. & Dittrich, Y. (2010) Using ethnographic methods in software engineering research. Proceedings of the 32nd ACM/IEEE International Conference on Software Engineering - ICSE ’10, 2, 491. <http://portal.acm.org/citation.cfm?doid=1810295.1810445>.
TomTom Traffic Index (2018) <https://www.tomtom.com/en_gb/trafficindex/>
Vlakveld, W., Doumen, M. & Kint, S. (2021) Driving and gaze behavior while texting when the smartphoneis placed in a mount: A simulator study. Transportation Research Part F, 76.
Yliris, S. & Buur, J. (2007) Designing with video: Focusing the user-centered design process. 2007. ed. London: Springer.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2022 Angelica Porto Cavalcanti de Souza; Camille Nascimento Santiago Caminha; Ademir Macedo Nascimento; Alex Sandro Gomes; Renata Zilse P Borges
This work is licensed under a Creative Commons Attribution 4.0 International License.
Authors who publish with this journal agree to the following terms:
1) Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
2) Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
3) Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work.