Health management: Implementation of the PDCA cycle as a strategy for coping with COVID - 19 in urgent and emergency units
DOI:
https://doi.org/10.33448/rsd-v9i12.10273Keywords:
Professional Practice Management; Health Management; Coronavirus infections; Emergency Hospital Service.Abstract
This study aims to describe the stages of the PDCA Cycle as a strategy for coping with COVID-19 in Urgent and Emergency Services. It is an integrative literature review, with a qualitative approach, carried out by searching for articles indexed in the Virtual Health Library (VHL), with the help of the following databases: Scientific Electronic Library Online (SCIELO), National Center for Biotechnology Information (PUBMED), Latin American and Caribbean Health Sciences Literature (LILACS), Nursing Database (BDENF). The inclusion criteria include literature review research available in the databases described, between the years 2010 to 2020. The exclusion criteria were duplicate, incomplete articles, abstracts, reviews, debates, experience reports and articles unavailable in the whole. To collect the data, 09 scientific articles and 03 studies referring to health entities were analyzed. The results describes the steps of the PDCA cycle being, planning, execution, verification and taking corrective action. With an emphasis on contextualizing the implementation of the PDCA cycle as a control strategy for coping with COVID-19 in urgent and emergency services, it shows that the lack of information from the population on when to use urgent and emergency services has been a major issue. difficulty for urgent and emergency services in times of pandemic. We conclude that the PDCA cycle can be applicable to the most diverse types of organizations, including urgent and emergency services, aiming at reducing the high demand of the population for highly complex services.
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Copyright (c) 2020 Rayssa Stéfani Sousa Alves; Francisco Lucas Leandro de Sousa; Mariana Pereira Barbosa Silva; Talita Costa Barbosa; Sidney Freires dos Santos; Carlos Ananias Aparecido Resende; Mayara Martins de Carvalho; Dannielly Bezerra Mendes Fragoso; Francisca Rannyelly dos Santos Silva; Murilo de Jesus Porto; Jaciara Pinheiro de Souza; Mayara de Moura Borges; Diego Felipe Borges Aragão; Amanda Viana Santos; Emmanuella Costa de Azevedo Mello
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