Emotional labor of in-home caregivers of the elderly

Authors

DOI:

https://doi.org/10.33448/rsd-v9i5.3306

Keywords:

Emotional Labor; Care; Caregivers; Elderly.

Abstract

This qualitative study aimed to understand the nature of the emotional labor of in-home caregivers of the elderly in a city in the state of Minas Gerais. For this, ten interviews were conducted with professionals in this field, where it was possible to perceive an extremely exhausting and precarious work reality. This reality seems to have implications on both the physical and mental health of the caregiver, causing him depression and stress. The interviewees reported to have some financial dependence on the activity. They use an emotional work that makes them able to support their tasks and even the day to day. In this sense, reports of self-annulment are frequent, where the subject makes his own suffering invisible to the detriment of the patient. Such strategy, which generates emotional dissonance, makes caregivers need to play two distinct work roles.

Author Biographies

Alessandro Gomes Enoque, Universidade Federal de Uberlândia (UFU)

Professor Associado II da Universidade Federal de Uberlândia (UFU). Professor Permanente do Programa de Pós-Graduação em Ciências Sociais (PPGCS) da Universidade Federal de Uberlândia (UFU). Professor Permanente do Programa de Pós-Graduação em Geografia do Pontal (PPGEP/PONTAL) da Universidade Federal de Uberlândia (UFU). Pesquisador Mineiro (Edital PPM/FAPEMIG/2018). Pós-Doutor em Sciences Humaines pela École des Sciences de la Gestion (ESQ) da Université du Québec à Montréal (UQAM). Doutor em Ciências Humanas (Sociologia e Ciência Política) pela Faculdade de Filosofia e Ciências Humanas da Universidade Federal de Minas Gerais (FAFICH/UFMG). Mestre em Administração de Empresas (Área de Concentração: Organizações e Recursos Humanos) pela Faculdade de Ciências Econômicas da Universidade Federal de Minas Gerais (FACE/UFMG). Coordenador do Núcleo de Estudos em Invisibilidade Laboral e Social (NILS) da Universidade Federal de Uberlândia (UFU). Coordenador do Núcleo de Estudos em Organizações (NEORG) da Universidade Federal de Uberlândia (UFU). Pesquisador do Núcleo de Estudos Organizacionais e Sociedade (NEOS) da Universidade Federal de Minas Gerais (UFMG).

Rodolfo Buzzulini, Universidade Federal de Uberlândia (UFU)

Graduado em Administração pela Universidade Federal de Uberlândia (UFU)

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Published

01/04/2020

How to Cite

ENOQUE, A. G.; BUZZULINI, R. Emotional labor of in-home caregivers of the elderly. Research, Society and Development, [S. l.], v. 9, n. 5, p. e144953306, 2020. DOI: 10.33448/rsd-v9i5.3306. Disponível em: https://rsdjournal.org/index.php/rsd/article/view/3306. Acesso em: 27 nov. 2024.

Issue

Vol. 9 No. 5

Section

Human and Social Sciences

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