Rutinas organizacionales: un análisis bibliométrico
DOI:
https://doi.org/10.33448/rsd-v10i15.22804Palabras clave:
Rutinas organizacionales; Análisis bibliométrico; Campo de estúdio.Resumen
Las rutinas organizacionales son un mecanismo importante en la dinámica de una organización. Su estudio ha pasado por diferentes visiones a lo largo del tiempo, ya que inicialmente se entendieron como meros mecanismos de estabilidad y confiabilidad, pasando a ser vistos como instrumentos que inducen la innovación y el cambio. Esta evolución de la comprensión aún ocurre y es necesario comprender cómo el estudio de las rutinas organizacionales puede contribuir al desarrollo organizacional. Este estudio tiene como objetivo presentar un análisis bibliométrico sobre las rutinas organizacionales, caracterizando las investigaciones más recientes sobre el tema. Se buscaron artículos publicados sobre rutinas organizacionales en las bases de datos Scielo, Scopus y Web of Science para el período 2015-2019, habiendo sido analizados y clasificados en cuanto a revistas, países de origen, palabras clave, número de citas, temas asociados y tipo de estudio. Los resultados muestran que los estudios más recientes comparten la visión moderna de que las rutinas organizacionales son hoy un elemento de la dinámica organizacional, permitiendo el proceso de cambio. El análisis bibliométrico, además de presentar un método confiable y replicable para analizar un campo de estudio en particular, identificó una falta de investigación sobre el tema en Brasil, lo que indica que existe una brecha entre el conocimiento científico producido a nivel nacional y en el exterior. La investigación también indicó varios temas asociados como la dinámica de las rutinas, la innovación, el cambio, el aprendizaje, las capacidades dinámicas y la estabilidad, lo que permite a los gerentes aplicar nuevos enfoques a las rutinas organizacionales en sus organizaciones.
Citas
Angwin, D. N., Paroutis, S., & Connell, R. (2015). Why good things Don’t happen: the micro-foundations of routines in the M&A process. Journal Of Business Research, 68(6), p.1367-1381. https://www.sciencedirect.com/science/article/abs/pii/S0148296314004226?via%3Dihub. doi: https://doi.org/10.1016/j.jbusres.2014.12.007.
Appiah, G. (2015). How creative are SMEs? An organizational routines’ perspective. International Journal Of Technology Management & Sustainable Development, 14(2), p.141-157. https://www-scopus.ez19.periodicos.capes.gov.br/record/display.uri?eid=2-s2.0-84942318299&origin=resultslist&sort=plf-f&src=s&sid=bd6ff7e61648a40fc6cc13e1a2ceaccd&sot=autdocs&sdt=autdocs&sl=18&s=AU-ID%2856798338800%29&relpos=2&citeCnt=1&searchTerm=. doi: https://doi.org/10.1386/tmsd.14.2.141_1
Arias-Pérez, J., Perdomo-Charry, G., & Castano-Ríos, C. (2017). Not-invented-here Syndrome And Innovation Performance: The Confounding Effect Of Innovation Capabilities As Organisational Routines In Service Firms. International Journal Of Innovation Management, 21(01). https://www.worldscientific.com/doi/abs/10.1142/S1363919617500360. doi: https://doi.org/10.1142/S1363919617500360.
Aroles, J., & Mc Lean, C. (2016). Rethinking Stability and Change in the Study of Organizational Routines: Difference and Repetition in a Newspaper-Printing Factory. Organization Science. 7(3), 535-550. https://pubsonline.informs.org/doi/abs/10.1287/orsc.2015.1035. doi: https://doi.org/10.1287/orsc.2015.1035.
Bapuji, H., Hora, M., Saeed, A., & Turner, S. (2019). How Understanding-Based Redesign Influences the Pattern of Actions and Effectiveness of Routines. Journal Of Management, 45(5), 2132-2162. https://journals.sagepub.com/doi/abs/10.1177/0149206317744251. Doi: https://doi.org/10.1177/0149206317744251.
Becker, M. C. (2008). The past, present and future of organizational routines: Introduction to the handbook of organizational routines. In: Handbook of Organizational Routines. Becker M. C. (ed.). Cheltenham UK and Northampton MA: Edward Elgar, 2008.
Berente, N., Lyytinen, K., Yoo, Y., & King, J. L. (2016). Routines as Shock Absorbers During Organizational Transformation: Integration, Control, and NASA’s Enterprise Information System. Organization Science. 7(3), 551-572. https://pubsonline.informs.org/doi/abs/10.1287/orsc.2016.1046. Doi: https://doi.org/10.1287/orsc.2016.1046.
Bertels, S., Howard-Grenville, J., & Pek, S. (2016). Cultural Molding, Shielding, and Shoring at Oilco: The Role of Culture in the Integration of Routines. Organization Science, 27(3), 573-593. https://pubsonline.informs.org/doi/10.1287/orsc.2016.1052. Doi: https://doi.org/10.1287/orsc.2016.1052.
Broman, S. L. S., Ruas, R. L., & Rocha-pinto, S. R. (2019). A Construção de Competências Coletivas na Dinâmica das Rotinas Orçamentárias. Cadernos EBAPE.BR, 17(Edição Especial), 871-885. https://www.scielo.br/j/cebape/a/pRr5jpKNgyw36FVdjVwM75y/?format=pdf&lang=pt. Doi:
http://dx.doi.org/10.1590/1679-395174729
Bower, J. (2017). Whitbread: routines and resource building on the path from brewer to retailer. Management & Organizational History, 13(1), 1-23. Recuperado de: https://www.tandfonline.com/doi/abs/10.1080/17449359.2017.1408471?journalCode=rmor20. Doi: https://doi.org/10.1080/17449359.2017.1408471.
Carayannis, E. G., Grigoroudis, E., Giudice, M., Della Peruta, M. R., & Sindakis, S. (2017). An exploration of contemporary organizational artifacts and routines in a sustainable excellence context. Journal Of Knowledge Management, 21(1), 35-56. https://www.emerald.com/insight/content/doi/10.1108/JKM-10-2015-0366/full/html.
Cherman, A., & Rocha-Pinto, S. R. (2016). Valuing of knowledge in organizations and its embedding into organizational practices and routines. Review Of Business Management, 18(61), 416-435. http://www.scielo.br/scielo.php?pid=S1806-48922016000300416&script=sci_arttext&tlng=en. Doi: 10.7819/rbgn.v18i61.2966.
Cohendet, P. S., & Simon, L. O. (2016). Always Playable: Recombining Routines for Creative Efficiency at Ubisoft Montreal’s Video Game Studio. Organization Science, 27(3), 614-632. https://pubsonline.informs.org/doi/10.1287/orsc.2016.1062. Doi: https://doi.org/10.1287/orsc.2016.1062.
Costas, R. (2017). Discussões gerais sobre as características mais relevantes de infraestruturas de pesquisa para a cientometria. In: Bibliometria e Cientometria no Brasil: infraestrutura para avaliação da pesquisa científica na Era do Big Data, 19-42. Recuperado de: https://doi.org/10.11606/9788572051705.
Clarivate Analytics. (2020). Web of Science: Confident research begins here. https://clarivate.ez19.periodicos.capes.gov.br/webofsciencegroup/solutions/web-of-science/?utm_source=webofsciencegroup&utm_medium=website&utm_campaign=for_research.
Cyert, R. M., & March, J. G. (1963). A Behavioral Theory of the Firm. Prentice Hall: Englewood Cliffs, NJ, 1963.
Silva, L. F., Guevara, A. J., João, B. N., De Oliveira, P. S. G., & Fernandes, K. R. (2017). Evolutionary theory framework to understand change in organizational routines. Espacios, 38(24). https://www.researchgate.net/publication/317045310_Evolutionary_theory_framework_to_understand_change_in_organizational_routines.
Deken, F., Carlile, P. R., Berends, H., & Lauche, K. (2016). Generating Novelty Through Interdependent Routines: A Process Model of Routine Work. Organization Science, 27(3), 659-677. https://pubsonline.informs.org/doi/10.1287/orsc.2016.1051. Doi: https://doi.org/10.1287/orsc.2016.1051.
Dittrich, K., Guérard, S., & Seidl, D. (2016). Talking About Routines: The Role of Reflective Talk in Routine Change. Organization Science. 7(3), 678-697. https://pubsonline.informs.org/doi/abs/10.1287/orsc.2015.1024. Doi: https://doi.org/10.1287/orsc.2015.1024.
Elg, U., Ghauri, P. N., Child, J., & Collinson, S. (2017). MNE microfoundations and routines for building a legitimate and sustainable position in emerging markets. Journal Of Organizational Behavior, 38(9), 1320-1337. Recuperado de: https://onlinelibrary.wiley.com/doi/abs/10.1002/job.2214. Doi: https://doi.org/10.1002/job.2214.
Elsevier. (2020). Scopus. https://www.elsevier.com/pt-br/solutions/scopus.
Feldman, M. S. (2000). Organizational routines as a source of continuous change. Organization Science. 11(6), 611-629. https://pubsonline.informs.org/doi/abs/10.1287/orsc.11.6.611.12529. Doi: https://doi.org/10.1287/orsc.11.6.611.12529.
Feldman, M. S., & Pentland, B. T. (2003) Reconceptualizing Organizational Routines as a Source of Flexibility and Change. Administrative Science Quarterly, 48(1), 94-118. http://journals.sagepub.com/doi/pdf/10.2307/3556620. Doi: https://doi.org/10.2307/3556620.
Feldman, M. S., Pentland, T. B., D’adderio, L., & Lazaric, N. (2016). Beyond Routines as Things: Introduction to the Special Issue on Routine Dynamics. Organization Science. 7(3), 505-513. Recuperado de: https://pubsonline.informs.org/doi/abs/10.1287/orsc.2016.1070. Doi: https://doi.org/10.1287/orsc.2016.1070.
Ferreira Araújo, R., & Alvarenga, L. (2011). A bibliometria na pesquisa científica da pós-graduação brasileira de 1987 a 2007. Encontros Bibli: revista eletrônica de biblioteconomia e ciência da informação. 16(31). https://periodicos.ufsc.br/index.php/eb/article/view/1518-2924.2011v16n31p51/17757. Doi: 10.5007/1518-2924.2011v16n31p51.
Figueira, E. C. S., & Rocha-Pinto, S. R. (2018). Mapa ou território? A experiência de consultores na identificação de rotinas organizacionais. Revista de Administração FACES, 17(4), 108-128. http://revista.fumec.br/index.php/facesp/article/view/5921. Doi: https://doi.org/10.21714/1984-6975FACES2018V17N4ART5921
Fiol, M., & O’connor, E. (2017a) Unlearning established organizational routines – Part I. The Learning Organization, 24(1), 13-29. https://www.emerald.com/insight/content/doi/10.1108/TLO-09-2016-0056/full/html. Doi: https://doi.org/10.1108/TLO-09-2016-0056.
Fiol, C. M., & O’connor, E. J. (2017b). Unlearning established organizational routines – Part II. The Learning Organization, 24(2), 82-92. https://www.emerald.com/insight/content/doi/10.1108/TLO-09-2016-0063/full/html. Doi: https://doi.org/10.1108/TLO-09-2016-0063.
Gersick, C. J. G., & J. Hackman, J. R. (1990). Habitual Routines in Task-Performing Groups. Organizational Behavior and Human Decision Processes. 47, 65-97. http://studylib.net/doc/18750942/habitual-routines-in-task-performing-groups.
Guedes, V. L. S., & Borschiver, S. (2005). Bibliometria: uma ferramenta estatística para a gestão da informação e do conhecimento, em sistemas de informação, de comunicação e de avaliação científica e tecnológica. In: Encontro nacional de ciências da informação, 6., Salvador/BA, junho de 2005. http://www.cinform-anteriores.ufba.br/vi_anais/docs/VaniaLSGuedes.pdf.
Guha, M. (2015). Routine responses to disruption of routines. International Journal Of Learning And Change, 8(2), 136-161. https://www.researchgate.net/publication/289584436_Routine_responses_to_disruption_of_routines. Doi: 10.1504/IJLC.2015.074065.
Habib, J., & Krohmer, C. (2016). Balanced or unbalanced routines: the case of two routines dynamics in a French hospital. Journal Of Organizational Change Management, 29(4), 508-528. https://www.emerald.com/insight/content/doi/10.1108/JOCM-11-2015-0212/full/html. Doi: https://doi.org/10.1108/JOCM-11-2015-0212.
Hilliard, R., & Goldstein, D. (2018). Identifying and measuring dynamic capability using search routines. Strategic Organization, 17(2), 210-240. https://journals.sagepub.com/doi/abs/10.1177/1476127018755001. Doi: https://doi.org/10.1177/1476127018755001.
Kaplan, S. (2015). Truce Breaking and Remaking: The CEO’s Role in Changing Organizational Routines. Cognition and Strategy, 32, 1-45. https://www.emerald.com/insight/content/doi/10.1108/S0742-332220150000032001/full/html. Doi: https://doi.org/10.1108/S0742-332220150000032001.
Kremser, W., & Schreyögg, G. (2016). The Dynamics of Interrelated Routines: Introducing the Cluster Level. Organization Science, 27(3), 698-721. https://pubsonline.informs.org/doi/abs/10.1287/orsc.2015.1042?af=R. doi: https://doi.org/10.1287/orsc.2015.1042.
Lebaron, C., Christianson, M. K., Garret, L., & Ilan, R. (2016). Coordinating Flexible Performance During Everyday Work: An Ethnomethodological Study of Handoff Routines. Organization Science, 27(3), 514-534. https://pubsonline.informs.org/doi/10.1287/orsc.2015.1043. Doi: https://doi.org/10.1287/orsc.2015.1043.
Lin, H., Chen, M., & Su, J. (2017). How management innovations are successfully implemented? An organizational routines’ perspective. Journal Of Organizational Change Management, 30(4), 456-486.: https://www.emerald.com/insight/content/doi/10.1108/JOCM-07-2016-0124/full/html. Doi: https://doi.org/10.1108/JOCM-07-2016-0124.
Lindkvist, L., Bengtsson, M., Svensson, D., & Wahlstedt, L. (2016). Replacing old routines: how Ericsson software developers and managers learned to become Agile. Industrial And Corporate Change, 26(4), 571-591. https://academic.oup.com/icc/article-abstract/26/4/571/2907944?redirectedFrom=fulltext. Doi: https://doi.org/10.1093/icc/dtw038.
Marconi, M. A., & Lakatos, E. M. (2003). Fundamentos de metodologia científica. 5. ed. São Paulo: Atlas.
Mariano, S., & Casey, A. (2016). The Dynamics of Organizational Routines in a Startup: The Ereda Model. European Management Review, 13(4), 251-274. https://onlinelibrary.wiley.com/doi/10.1111/emre.12080. Doi: https://doi.org/10.1111/emre.12080.
Markowski, P., & Dabhilkar, M. (2016). Collaboration for continuous innovation: routines for knowledge integration in healthcare. International Journal Of Technology Management, 71(3/4), 212-231. https://www.inderscienceonline.com/doi/abs/10.1504/IJTM.2016.078569. Doi: https://doi.org/10.1504/IJTM.2016.078569.
Melo, G. T., & Machado, A. G. C. (2020). Aprendizagem, strategining e rotinas organizacionais no processo de desenvolvimento de produtos sob a perspectiva das capacidades dinâmicas. Revista de administração Mackengie, 21(5), 1-27. https://www.scielo.br/j/ram/a/YqZM7bpKzx3m4BcrnMxYGQp/?format=pdf&lang=pt. Doi: 10.1590/1678-6971/eRAMR200153.
Mousavi, S., Bossink, B., & Van Vliet, M. (2018). Dynamic capabilities and organizational routines for managing innovation towards sustainability. Journal Of Cleaner Production, 203, 224-239. https://www.sciencedirect.com/science/article/pii/S0959652618325642. Doi: https://doi.org/10.1016/j.jclepro.2018.08.215.
Müller, I. R. F., Buchele, G. T., Steil, A. V., Teza, P., Bonilla, M. A. M., Dandolini, G. A., & De Souza, J. A. (2017). Organizational learning and unlearning in footwear companies: A study based on organizational routines. Espacios, 38(16). https://www.researchgate.net/publication/316212689_Organizational_learning_and_unlearning_in_footwear_companies_A_study_based_on_organizational_routines.
Nascimento, C. C. L., Silva, B. V. C., Oliveira, J. G.C., Nascimento, M. F. S., Gomes, Y., & Moreira, L. C.S. (2020).Educação permanente em sala de imunização: elaboração de manual de normas e Rotinas. Research, Society and Development, 9(8), 1-12. https://rsdjournal.org/index.php/rsd/article/view/5601/4634. Doi: http://dx.doi.org/10.33448/rsd.
Nelson, R. R., & Winter, S. G. (1982). An Evolutionary Theory of Economic Change. Harvard University Press: Cambridge, MA, 1982.
Okubo, Y. (1997). Bibliometric Indicators and Analysis of Research Systems: Methods and Examples, OECD Science, Technology and Industry Working Papers, OECD Publishing.Systems. Recuperado de: http://dx.doi.org/10.1787/208277770603.
Parmigiani, A., & Howard-Grenville, J. (2011). Routines revisited: Exploring the capabilities and practice perspectives. The Academy of Management Annals. 5(1), 413-453. http://www.tandfonline.com/doi/abs/10.1080/19416520.2011.589143. Doi: https://doi.org/10.1080/19416520.2011.589143.
Patora-Wysocka, Z. (2017). Beyond Stability vs. Change Dilemma: Everyday Practices and Routines as Sources of Organizational Life. Entrepreneurial Business And Economics Review, 5(1), 201-212. https://eber.uek.krakow.pl/index.php/eber/article/view/256. Doi: https://doi.org/10.15678/EBER.2017.050112.
Pentland, B. T., & Feldman, M. S. (2005). Organizational Routines as Units of Analysis. Industrial and Corporate Change. 14(5), 793-815. https://academic.oup.com/icc/article/14/5/793/656208. Doi: https://doi.org/10.1093/icc/dth070.
Pentland, B. T., & Feldman, M. S. (2008). Issues in empirical studies of organizational routines. In: Becker M. C. (ed.) Handbook of Organizational Routines. Cheltenham UK and Northampton MA: Edward Elgar.
Pentland, B. T., & Haerem, T. (2015). Organizational Routines as Patterns of Action: Implications for Organizational Behavior. Annual Review Of Organizational Psychology And Organizational Behavior, 2(1), 465-487. https://www.annualreviews.org/doi/abs/10.1146/annurev-orgpsych-032414-111412. Doi: https://doi.org/10.1146/annurev-orgpsych-032414-111412.
Safavi, M., & Omidvar, O. (2016). Resist or Comply: The Power Dynamics of Organizational Routines during Mergers. British Journal Of Management, 27(3), 550-566. https://onlinelibrary.wiley.com/doi/full/10.1111/1467-8551.12167. Doi: https://doi.org/10.1111/1467-8551.12167.
Salvato, C., & Rerup, C. (2017). Routine Regulation: Balancing Conflicting Goals in Organizational Routines. Administrative Science Quarterly, 63(1), 170-209. https://journals.sagepub.com/doi/full/10.1177/0001839217707738. Doi: https://doi.org/10.1177/0001839217707738.
Sargis-Roussel, C., Belmondo, C., & Deltour, F. (2016). Bringing People Back in: How Group Internal Social Capital Influences Routines' Emergence. European Management Review, 14(1), 101-112. https://onlinelibrary.wiley.com/doi/10.1111/emre.12100. Doi: https://doi.org/10.1111/emre.12100.
Schröder, A., & Geiger, D. (2016). Unravelling the Motor of Patterning Work: Toward an Understanding of the Microlevel Dynamics of Standardization and Flexibility. Organization Science. 7(3), 633-658. https://pubsonline.informs.org/doi/citedby/10.1287/orsc.2016.1055. Doi: https://doi.org/10.1287/orsc.2016.1055.
Sele, K., & Grand, S. (2016). Unpacking the Dynamics of Ecologies of Routines: Mediators and Their Generative Effects in Routine Interactions. Organization Science, 27(3), 722-738. Recuperado de: https://pubsonline.informs.org/doi/10.1287/orsc.2015.1031. Doi: https://doi.org/10.1287/orsc.2015.1031.
Sonenshein, S. (2016). Routines and Creativity: From Dualism to Duality. Organization Science, 27(3), 739-758. Recuperado de: https://pubsonline.informs.org/doi/10.1287/orsc.2016.1044. Doi: https://doi.org/10.1287/orsc.2016.1044.
Stańczyk-Hugiet, E., Piórkowska, K., & Stańcqyk, S. (2017). Organizational routines and context alteration: a reconciliation. Argumenta Oeconomica, 2(39), 341-372. Recuperado de: https://publons.com/publon/3334756/.
Vough, H. C., Bindl, U. K., & Parker, S. K. (2017). Proactivity routines: The role of social processes in how employees self-initiate change. Human Relations, 70(10), 1191-1216. Recuperado de: https://journals.sagepub.com/doi/10.1177/0018726716686819. Doi: https://doi.org/10.1177/0018726716686819.
Wilhelm, H., Schlömer, M., & Maurer, I. (2015). How Dynamic Capabilities Affect the Effectiveness and Efficiency of Operating Routines under High and Low Levels of Environmental Dynamism. British Journal Of Management, 26(2), 327-345. Recuperado de: https://onlinelibrary.wiley.com/doi/10.1111/1467-8551.12085. Doi: https://doi.org/10.1111/1467-8551.12085.
Yamauchi, Y., & Hiramoto, T. (2016). Reflexivity of Routines: An Ethnomethodological Investigation of Initial Service Encounters at Sushi Bars in Tokyo. Organization Studies, 37(10), 1473-1499. Recuperado de: https://journals.sagepub.com/doi/10.1177/0170840616634125. Doi: https://doi.org/10.1177/0170840616634125.
Yi, S., Knudsen, T., & Becker, M. C. (2016). Inertia in Routines: A Hidden Source of Organizational Variation. Organization Science, 27(3), 782-800. Recuperado de: https://pubsonline.informs.org/doi/10.1287/orsc.2016.1059. Doi: https://doi.org/10.1287/orsc.2016.1059.
Descargas
Publicado
Cómo citar
Número
Sección
Licencia
Derechos de autor 2021 Rafael Rodrigues Carvalho; Luísa Gomes de Araújo; Ionete Cavalcanti de Moraes
Esta obra está bajo una licencia internacional Creative Commons Atribución 4.0.
Los autores que publican en esta revista concuerdan con los siguientes términos:
1) Los autores mantienen los derechos de autor y conceden a la revista el derecho de primera publicación, con el trabajo simultáneamente licenciado bajo la Licencia Creative Commons Attribution que permite el compartir el trabajo con reconocimiento de la autoría y publicación inicial en esta revista.
2) Los autores tienen autorización para asumir contratos adicionales por separado, para distribución no exclusiva de la versión del trabajo publicada en esta revista (por ejemplo, publicar en repositorio institucional o como capítulo de libro), con reconocimiento de autoría y publicación inicial en esta revista.
3) Los autores tienen permiso y son estimulados a publicar y distribuir su trabajo en línea (por ejemplo, en repositorios institucionales o en su página personal) a cualquier punto antes o durante el proceso editorial, ya que esto puede generar cambios productivos, así como aumentar el impacto y la cita del trabajo publicado.