Tecnologias de comunicação implementadas para o atendimento dos pacientes críticos e não críticos: revisão de escopo

Diego Ferreira da  Silva; Margarete Gonçalves de  Souza; Juliana Braga  Gomes

doi:10.33448/rsd-v12i4.41259

Autores

Diego Ferreira da Silva Universidade de São Paulo; Universidade Federal de São Paulo https://orcid.org/0000-0001-8275-7178
Margarete Gonçalves de Souza Universidade Federal de São Paulo https://orcid.org/0009-0005-5913-936X
Juliana Braga Gomes Universidade Federal de São Paulo https://orcid.org/0009-0005-7923-1235

DOI:

https://doi.org/10.33448/rsd-v12i4.41259

Palavras-chave:

Telemedicina; Telessaúde; Unidade de Terapia Intensiva; Lar de idosos; Comunicação.

Resumo

Objetivo: analisar as evidências científicas disponíveis sobre o emprego de tecnologias de comunicação utilizadas para facilitar a interação entre familiares e pacientes internados nas UTIs e ILP. Método: revisão de escopo, realizada segundo o modelo proposto pela Joanna Briggs Institute, por meio da revisão das bases de dados: MEDLINE (PubMed), LILACS, EMBASE, CINAHL, SCOPUS, WEB OF SCIENCE e PSYCINFO. Foram incluídos todos os tipos de desenho metodológico, publicados em inglês, espanhol e português, que envolvessem tecnologias de comunicação de saúde aplicadas aos cuidados do paciente críticos e não críticos (por exemplo: vídeo chamadas, videoconferências e etc.) internados em UTI ou em instituições de longa permanência. Resultados: foram incluídos 15 estudos que verificaram a videochamada como principal estratégia e os seguintes benefícios: melhoria na comunicação e vínculo entre médicos, pacientes e seus familiares, diminuição da sedação, agitação, delirium, depressão, tempo do coma e de permanência na UTI e dos efeitos negativos do isolamento e solidão. Conclusão: apesar da qualidade metodológica variável dos estudos, o uso de tecnologias de comunicação em ambientes que o paciente precisa ficar isolados de sua família apresentam benefícios, superiores às suas desvantagens ou limitações para a recuperação clínica dos pacientes.

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Tecnologias de comunicação implementadas para o atendimento dos pacientes críticos e não críticos: revisão de escopo

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