The culture of patient safety in an emergency and emergency public hospital

Authors

DOI:

https://doi.org/10.33448/rsd-v9i4.2650

Keywords:

Healthcare; emergency hospital; patient safety; organizational culture.

Abstract

Safety culture is the product of attitudes, skills and behavioral patterns, which are determinants in how professionals will adhere to health services, for maximum harm reduction and preventable risks. The objective of this research was to know the professionals' perception regarding the safety culture of the patient. An analytical cross-sectional study was conducted with patient care professionals. The questionnaire "Patient Safety Research in Hospitals" was applied. The dimensions with the highest positive response percentages were "Supervisor Expectations and Actions in Promoting Patient Safety," "Promotion and Continuous Learning," and "Teamwork in the Unit." Despite weaknesses, management's commitment to active actions to strengthen patient safety is noteworthy.

References

Agência Nacional de Vigilância Sanitária (ANVISA) (2011). Segurança do paciente e qualidade em serviços de saúde. ANVISA; v. 1, n. 1.

Agency for Healthcare Research and Quality (AHRQ) (2016). Hospital survey on patient safety culture: User´s guide. AHRQ Publication.

Akbari N., Malek M., Ebrahimi P., Haghani H. & Aazami S. (2017). Safety culture in the maternity unit of hospitals in Ilam province, Iran: a census survey using HSOPSC tool. Pan Afr Med J., 10, 27:268. doi: 10.11604/pamj.2017.27.268.9776

Andrade L.E.L., Lopes J.M., Filho M.C.M.S., Junior R.F.B., Farias L.P.C., Santos C.C.M. & Gama Z.A.S. (2018). Cultura de segurança do paciente em três hospitais brasileiros com diferentes tipos de gestão. Ciência & Saúde Coletiva, 23(1), 161-172. doi: 10.1590/1413-81232018231.24392015

Andrade L.E.L., Melo L.O.M., Silva I.G., Souza R.M., Lima A.L.B., Freitas M.R., Batista A.M. & Gama Z.A.S. (2017). Adaptação e validação do Hospital Survey on Patient Safety Culture em versão brasileira eletrônica. Epidemiol. Serv. Saude, (26)3: 455-468. doi: 10.5123/s1679-49742017000300004

Bohomol E., Freitas M.O.A. & Cunha I.C.K. (2015). O Ensino da segurança do paciente na graduação em saúde: reflexões sobre saberes e fazeres. Interface – Comunicação, Saúde e Educação, 20(58): 727-41. doi: 10.1590/1807-57622015.0699

Brasil. Ministério da Saúde. Conselho Nacional de Saúde. Resolução nº 466, de 12 de dezembro de 2012. Diário Oficial da República Federativa do Brasil, Brasília. Disponível em: <http://conselho.saude.gov.br/resolucoes/reso_12.htm>. Acesso em abril de 2017.

Brasil. Ministério da Saúde. Conselho Nacional de Saúde. Resolução nº 510, de 7 de abril de 2016. Diário Oficial da República Federativa do Brasil, Brasília, DF. Disponível em: <http://conselho.saude.gov.br/resolucoes/reso_16.htm>. Acesso em abril de 2017.

Chen, I. & Li, H. (2010). Measuring patient safety culture in Taiwan using the Hospital Survey on Patient Safety Culture (HSOPSC). BMC Health Services Research, 10:152. Disponíel em: https://bmchealthservres.biomedcentral.com/articles/10.1186/1472-6963-10-152

Clinco S.D.D.O. (2007). O Hospital é seguro? Percepções de profissionais de saúde sobre segurança do paciente. Dissertação de Mestrado. Fundaçao Getúlio Vargas, São Paulo.

Cruz E.D.A., Rocha D.J.M., Mauricio A.B., Ulbrich F.S., Batista J. & Maziero E.C.S (2018). Cultura de segurança entre profissionais de saúde em hospital de ensino. Cogitare Enfermagem, (23)1. doi: http://dx.doi.org/10.5380/ce.v23i1.50717

Moghri F., Arab M., Saari A.A., Natequ E., Forooshani A.R., Ghiasvand H., Sohrabi R. & Goudarzi R. (2012). The psychometric properties of the farsi version of ‘Hospital Survey on Patient Safety Culture’ in Iran’s hospitals. Iranian J Publ Health, (41)4:80-86. Disponível em: http://ijph.tums.ac.ir/index.php/ijph/article/view/2593

Reis C.T. (2013). A cultura de segurança do paciente: validação de um instrumento de mensuração para o contexto hospitalar brasileiro. Tese de Doutorado. Fundação Oswaldo Cruz (FIOCRUZ), Rio de Janeiro.

Reis C.T., Languardia J., Basconcelos A.G.G. & Martins M. (2016). Reliability and validity of the Brazilian version of the Hospital Survey on Patient Safety Culture (HSOPSC): a pilot study. Caderno de Saúde Pública, 32(11). doi: 10.1590/0102-311x00115614

Reis C.T., Paiva S.G. & Sousa P. (2018). The patient safety culture: a systematic review by characteristic of Hospital Survey on Patient Safety Culture Dimensions. International Journal for Quality in Health Care, 30(9):660-677. doi: 10.1093/intqhc/mzy080

Souza B., Kawamoto A.M., Olviera J.L.C., Tonini N.S., Magnani L. & Nicola A.L. (2015). Erros e eventos adversos: a interface com a cultura de segurança dos profissioanis de saúde. Cogitare Enfermagem, (20)3, 01-08. doi: 10.5380/ce.v20i3.40687

Tavares S.P.M., Moura E.C.C., Avelino F.B.S.D., Lopes V.C.A. & Nogueira L.T. (2018). Cultura de segurança do paciente na perspectiva da equipe de enfermagem. Rev Rene, (19)3152. doi: 10.15253/2175-6783.2018193152

Tobias G.C., Bezerra A.L.Q., Moreira I.A., Paranaguá T.T.B. & Silva A.E.B.C. (2016). Conhecimento dos enfermeiros sobre a cultura de segurança do paciente em hospital universitário. Revista de Enfermagem on line, (10)3, 1071-1079. Disponível em: http://bases.bireme.br/cgi-bin/wxislind.exe/iah/online/?IsisScript=iah/iah.xis&src=google&base=BDENF&lang=p&nextAction=lnk&exprSearch=29625&indexSearch=ID

Wachter, R.M. (2013). Compreendendo a segurança do paciente. Porto Alegre: AMGH.

Wang M. & Tao H. (2017). How does patient safety culture in the surgical departments compare to the rest of the county hospitals in xiaogan city of China? Int J Environ Res Public Health; (14)10:1123. doi: 10.3390/ijerph14101123

World Health Organization (WHO) (2009). More than words: Conceptual framework for the international classification for patient safety. WHO.

Zwart D.L., Langelaan M., Vooren R.C.V., Kuyvenhovem M.M., Kalkman C.H., Verheij T.J. & Wagner C. (2011). Patient safety culture measurement in general practice: Clinimetric properties of ‘SCOPE’. BMC Family Practice; 12:117. doi: 10.1186/1471-2296-12-117

Downloads

Published

20/03/2020

How to Cite

OLIVEIRA, F. M. de J.; LIMA, D. M.; PROVIN, M. P. The culture of patient safety in an emergency and emergency public hospital. Research, Society and Development, [S. l.], v. 9, n. 4, p. e184942650, 2020. DOI: 10.33448/rsd-v9i4.2650. Disponível em: https://rsdjournal.org/index.php/rsd/article/view/2650. Acesso em: 22 nov. 2024.

Issue

Vol. 9 No. 4

Section

Health Sciences

License

Authors who publish with this journal agree to the following terms:

1) Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.

2) Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.

3) Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work.